Dashivo^™ Terms of Use and End User License Agreement

Version: 1.0
Last updated: October 1, 2026

Important notices — please read

Never use Dashivo in a way that takes your attention off the road. Set it up before you drive. Do not touch, watch or adjust your phone while driving unless the law where you are driving clearly allows it and it is safe. Dashivo is not a safety system, a navigation authority or an emergency service. See Sections 7 and 16.
You alone are responsible for making sure your recordings are legal. Body cam mode records audio. In some states, recording a private conversation requires the consent of everyone in it. See Section 9.
Dashivo cannot guarantee that anything will be recorded or saved. See Section 17.
Speed limits and speed trap, hazard and accident reports may be wrong. Posted signs and the law always govern. See Sections 13 and 14.
Performance timing is for closed courses and racetracks only. Never use it on public roads. Racing against a clock on a public road is a crime in many states. You assume all risk. See Section 15.
Dashivo Cloud and Cloud+ subscriptions (when launched) renew automatically every month until you cancel in your App Store or Google Play settings (or, for a subscription bought on dashivo.app, in your account's Billing page). See Section 27.
If you use Dashivo Pro through your employer, your employer (the Company) controls your work account and its data, and is responsible for telling you how it uses Dashivo Pro. See Section 21.
SECTION 34 CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION AND JURY TRIAL WAIVER. Unless you opt out within 30 days by emailing [email protected], most disputes between you and Angry Owl Labs must be resolved by individual arbitration, not in court, and you may not bring or join a class action.

How to read these Terms

In short: each section starts with a plain-language summary in italics. The full text below each summary is what legally applies.

The summaries are provided for convenience only. If a summary and the full text differ, the full text controls. Headings do not limit or change the meaning of any section. "Including" means "including without limitation."

1. Who we are and what these Terms cover

In short: these Terms are a contract between you and Angry Owl Labs LLC. They cover the Dashivo app (including Dashivo Pro), the Dashivo Black Box software, our websites and portals, and any Dashivo online services.

1.1 Who we are. Dashivo and Dashivo Pro are products of Angry Owl Labs LLC, a Colorado limited liability company ("Angry Owl Labs," "we," "us" or "our"). Our mailing address is 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA. You can reach us at [email protected] (preferred) or (303) 243-2659; legal notices and legal process go to [email protected].

1.2 What these Terms cover. These Terms of Use and End User License Agreement (the "Terms") govern your access to and use of:

the Dashivo mobile application for Android and iOS, including its Dashivo Pro edition (the "App");
the software that runs on a Dashivo Black Box, and any updates to it (the "Black Box Software");
the Dashivo account portal at dashivo.app, the Dashivo Pro portal at pro.dashivo.app, our Dashivo websites, and any Dashivo online services we offer now or in the future, including Dashivo Cloud and Dashivo Cloud+ when they launch (together, the "Online Services"); and
related documentation, support and communications.

Together these are the "Service" or "Dashivo."

1.3 Hardware. Your purchase of a physical Dashivo Black Box is also governed by the order terms shown at checkout and the Limited Warranty in Section 19.5 (together, the "Hardware Terms"). If the order terms shown at checkout conflict with these Terms about the hub hardware, the order terms control.

1.4 Additional terms. Some features may come with additional terms (for example, a beta program). Those terms become part of these Terms when you accept them. If they conflict with these Terms, the additional terms control for that feature only.

1.5 Privacy. Our Privacy Policy explains how we handle personal information. Please read it.

1.6 Why Dashivo exists. Dashivo exists to keep drivers and authorities, including police, accountable, and to make it as hard as possible to destroy evidence or to make false reports or false charges. This describes our purpose and design goals; it is not a promise that any particular recording will exist, be preserved or prove anything. What Dashivo does and does not do is set out in these Terms (see especially Sections 17 and 18).

2. Definitions

In short: a few words used throughout these Terms.

"Footage" means video, audio, still images and thumbnails recorded or created with Dashivo, including the information stamped into the video (such as date, time, location, speed, g-force and trip distance).
"Telemetry" means location, speed, heading, altitude, barometric pressure, accelerometer and gyroscope readings, g-force and impact events, trip and mileage logs, and similar sensor data recorded with Dashivo.
"Reports" means speed trap, road hazard, accident and similar location-based reports you create with the REPORT button or any similar feature.
"Performance Timing" means Dashivo's timed-run feature described in Section 15, and the times, speeds and distances it produces.
"Dashboard Mode" means Dashivo's optional full-screen gauge display described in Section 7.11.
"Plans" means the Free, Dashivo Plus, Dashivo Cloud and Dashivo Cloud+ plans for Personal Accounts described in Section 27. "Dashivo Cloud" includes Dashivo Cloud+ unless stated otherwise.
"Personal Account" means a Dashivo account that an individual opens for their own use, in the App or at dashivo.app.
"Dashivo Pro" means the edition of Dashivo for businesses and other organizations: the Dashivo Pro portal at pro.dashivo.app and the Dashivo Pro App for iPhone and Android.
"Company" means the business or other organization that holds a Dashivo Pro account. "Owner" means the person who controls the Company's account; "Admin," "Dispatcher," "Driver" and "Viewer" are the other roles a Company can give the people it invites; and "Member" means anyone in a Company's account, whatever their role.
"Shift" means a Dashivo Pro work shift, which a Driver starts and ends in the Dashivo Pro App (or, where the Company's policy allows, a Dispatcher ends).
"Cloud Storage" means the storage on our servers and our storage provider's servers where Footage uploaded through the Online Services is kept (for example, Dashivo Pro evidence clips). Footage that is only on Your Devices is not in Cloud Storage.
"End-to-End Encrypted Messages" means Dashivo Pro messages sent while the Company's "End-to-end encrypted messages" setting is on (Section 21(e)). "Company Oversight" means the Company's optional "Company can read work messages" setting (Section 21(e)).
"Content" means the content of messages, Footage, audio, photos and driving paths, as opposed to records about them (such as who sent a message and when, or a file's size).
"Trusted Contact" means a person you name to receive footage from you through Dashivo Cloud, as described in Section 20.7.
"Detained Release" means the "If I'm detained" release described in Section 20.8.
"Your Content" means Footage, Telemetry, Reports, messages, feedback, bug reports, and any other content or information you create, upload, send or store using Dashivo.
"Black Box" means a Dashivo^™ Black Box device, including one you buy from us, together with any storage drive attached to it.
"Your Devices" means the phones, drives, Black Boxes and other devices you own or control and use with Dashivo.
"Applicable Law" means all laws, regulations, ordinances, court orders and binding government rules that apply to you or your use of Dashivo, wherever you use it.

3. Accepting these Terms

In short: you accept these Terms by checking the box in the app (or on our website) and continuing. We keep a record of your acceptance. If you don't agree, don't use Dashivo.

3.1 How you accept. You accept these Terms when you check the box stating that you have read and agree to them and then continue, or when you otherwise affirmatively indicate your agreement (for example, by clicking "I agree"). The box is never pre-checked.

3.2 Record of acceptance. When you accept, we record the version of these Terms and of the Privacy Policy that you accepted, the date and time, the IP address you used, your browser or app identifier (user agent), and the App platform and version. We keep this record as proof of the agreement between us. See the Privacy Policy for how long we keep it.

3.3 If you do not agree. If you do not agree to these Terms, do not install, access or use Dashivo.

3.4 Using Dashivo for an organization. If you use Dashivo on behalf of a company or other organization (for example, as a fleet operator), you represent that you have authority to accept these Terms on its behalf, and "you" includes that organization. Fleet and business use is offered through Dashivo Pro (Section 21). If your organization has signed a separate written agreement with us, that agreement controls where it conflicts with these Terms.

4. Who may use Dashivo

In short: you must be at least 18 years old and legally able to enter into this contract.

4.1 Age. You must be at least 18 years old to create an account or use Dashivo.

4.2 Why we require 18 or older. We set this minimum because:

Dashivo is designed for drivers and involves recording other people. Its use carries legal responsibilities — under recording, privacy and traffic laws — that we need every user to be able to accept personally.
Many states restrict how drivers under 18 may use phones and other wireless devices while driving, in some cases even hands-free (for example, California prohibits drivers under 18 from driving while using a wireless communications device, "even if equipped with a hands-free device," Cal. Veh. Code § 23124(b)).
A contract with a minor may be voidable, and we need these Terms, including the safety, recording-law and dispute-resolution provisions, to be binding.
Dashivo is not designed for, or directed to, children or teenagers.

4.3 Other requirements. You may use Dashivo only if (a) you can form a binding contract with us; (b) you are not barred from using the Service under Applicable Law; (c) you are not located in, or ordinarily resident in, a country or region subject to comprehensive U.S. sanctions, and you are not on any U.S. government list of prohibited or restricted parties (see Section 36); and (d) we have not previously terminated your account for violating these Terms.

4.4 Intended for the United States. Dashivo is designed for use in the United States. If you use it elsewhere, you are responsible for complying with local law, and some features may not work or may not be lawful there.

5. Your account and account security

In short: keep your sign-in details safe. A Personal Account must have a passkey or two-step verification. Sensitive changes ask you to confirm it's you. If you lose every way to sign in, recovery takes 72 hours, and our staff can't shortcut it or take over your account.

5.1 Creating an account. You may create an account using an email address and password, or through Sign in with Apple or Sign in with Google. You agree to give accurate information and keep it up to date. If you join a Company's Dashivo Pro account, the Company invites you and controls your work account (Section 21).

5.2 Your security. You are responsible for keeping your password, passkeys, recovery codes and devices secure, including the passcode on your phone and the password of your Black Box and its Wi-Fi network. Tell us promptly at [email protected] if you believe your account has been used without permission.

5.3 Sign-in protection for Personal Accounts. A Personal Account must have at least one strong sign-in factor in addition to its password: a passkey, or two-step verification by emailed code or authenticator app. A new account must add one straight away; an account that existed before this requirement must add one within 7 days after it is first signed in. Until it does, the account portal takes you to the setup page. You cannot remove your last strong factor. A Company sets its own sign-in rules for its Dashivo Pro Members.

5.4 "Confirm it's you." Before a sensitive change — such as changing your email address or password, removing a passkey, unlinking Apple or Google, turning off two-step verification, removing a device, signing out everywhere, exporting your data or deleting your account — we ask you to confirm it's you, unless you did so within the last 5 minutes (10 minutes in Dashivo Pro). We email you when your account's security settings change.

5.5 Automatic sign-out. To protect you, we sign you out after a period of inactivity and after a maximum session length: on dashivo.app, after 60 minutes without activity and at most after 24 hours (or 30 days if you choose "Keep me signed in"); in the Dashivo Pro portal, after the times the Company chooses (by default 30 minutes without activity and at most 12 hours). App sign-ins last longer and end when you sign out or remove the device.

5.6 If you lose every way to sign in (Personal Accounts). You can recover a Personal Account at dashivo.app/account/recover with a code sent to the email address on file. Recovery then waits 72 hours. During that time we tell the address on file, and anyone signed in to the account can cancel it. Only the browser that started the recovery can finish it. Finishing removes the account's passkeys, two-step verification and recovery codes and signs it out everywhere, and you must set up a new strong factor straight away. Our staff cannot complete, shorten or bypass recovery, and cannot reset or turn off the sign-in protection of a Personal Account.

5.7 Email address and owner changes.

(a) Personal Accounts. You change your own email address in your account, after confirming it's you.
(b) Dashivo Pro Members. A Company's Owner or Admins change Members' work email addresses (only an Owner can change an Admin's or Owner's address). The Member confirms the change by entering a code, valid for 7 days, while signed in as themselves; their previous address is told, and their sessions end.
(c) A Company's Owner email. If the Owner of a Company has left or lost access, the Company can ask us to move the Owner email to a new address. We do this only after we verify the request — with documents such as a business registration, an authorization letter on letterhead and the requester's ID, and a call back to a number on file or the Company's public business number — and two members of our staff must approve it. We then tell the current Owner email and every other Owner and Admin of the Company, and the change waits 24 to 72 hours. Anyone told can cancel it, which freezes it until we review it with the Company. The new address must confirm with a code we send it. A shorter wait (at least 1 hour) is possible only in an emergency and needs a third approval. When the change completes, the account is signed out everywhere, its previous ways of signing in are removed, and the new Owner sets a password and sign-in protection. The new Owner gets new encryption keys and cannot read earlier End-to-End Encrypted Messages unless Company Oversight already covered them.

5.8 No account takeovers. Our staff never sign in as you and never use an email or owner change to take an account themselves: addresses at our own domains, and any staff member's address, are refused. Before, during and after any change, our staff cannot read your messages or view, play or download your Footage, audio or photos (Section 22.10).

5.9 Responsibility for activity. You are responsible for all activity under your account, except activity that results from our own failure to take reasonable security measures.

5.10 One person per account. Accounts are personal. Do not share your account or let others use it, except for household members who use the same vehicle with your permission, for whose use you are responsible. A Dashivo Pro shared vehicle device is used by several Members one at a time, each with their own sign-in (Section 21(k)).

5.11 Deleting your account. You can delete a Personal Account at any time at https://dashivo.app/account/delete or by emailing [email protected]. See Section 30 and the Privacy Policy.

6. Your license to use Dashivo

In short: we let you use Dashivo on your own devices for your own use. You may not copy, resell, hack or reverse-engineer it.

6.1 License grant. Subject to these Terms, Angry Owl Labs grants you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable license to:

(a) download, install and use the App on Your Devices, as permitted by the rules of the app store you obtained it from (see Sections 37 and 38);
(b) use the Black Box Software on a Black Box that you own or lawfully control, solely in object-code form and solely on that Black Box; and
(c) access and use the Online Services,

in each case for your own personal use, including use in a vehicle you drive for work (such as rideshare or delivery driving), but not to provide a service to others. Organizations may use Dashivo for a fleet through Dashivo Pro (Section 21).

6.2 Restrictions. Except as Applicable Law expressly permits despite this restriction, you must not, and must not help anyone else to:

(a) copy, modify, translate or create derivative works of Dashivo;
(b) reverse engineer, decompile, disassemble or attempt to discover the source code of Dashivo, except to the extent an open-source license or Applicable Law permits;
(c) rent, lease, lend, sell, resell, sublicense, distribute or otherwise transfer Dashivo, or use it to provide a time-sharing or service-bureau service;
(d) remove, change or obscure any proprietary notice, the OpenStreetMap attribution, or the information stamped into Footage in order to mislead anyone;
(e) bypass, disable or interfere with any security, licensing, rate-limiting or account feature, or any Plan limit (such as the Free-plan watermark), including by modifying or tampering with the App;
(f) access the Online Services by automated means (such as scrapers or bots) except through interfaces we publish for that purpose;
(g) use Dashivo to build a competing product; or
(h) use Dashivo in violation of Applicable Law or these Terms.

6.3 Open-source software. Dashivo includes open-source components. Each is licensed under its own license, which is listed in the App under Settings › Help & About › Help & legal › Licences. Where an open-source license gives you rights that these Terms restrict, the open-source license controls for that component.

6.4 Reservation of rights. Dashivo is licensed, not sold. Angry Owl Labs and its licensors keep all rights not expressly granted to you.

6.5 Features depend on your Plan and device. Some features are available only on certain Plans (Section 27) or only on phones that support them.

7. Safe use: driving, walking and cycling

In short: safety comes first. Set Dashivo up before you move, never interact with it while driving, obey hands-free and distracted-driving laws, and never rely on Dashivo for safety, directions or emergencies. We work to limit phone heat, but can't prevent it, and Apple's and Google's system rules limit what any app can do. You are responsible for how you use your phone while driving.

7.1 Your safety is your responsibility. Driving, riding and walking require your full attention. Dashivo is a recording tool. It is not designed to make driving safer, and you use it at your own risk.

7.2 Set up before you drive. Mount your phone, choose your mode and settings, start recording, and check the picture before you start driving or riding. If you need to change anything, first stop in a safe, legal place.

7.3 Do not interact while driving. Do not look at, touch, adjust or hold your phone while driving, including to press the POLICE or REPORT buttons, unless (a) the law where you are driving clearly permits that interaction with a mounted device, and (b) it is safe to do so. Where possible, let a passenger do it, or wait until you have stopped safely. The heads-up display is not meant to be watched while driving.

7.4 Obey distracted-driving and hands-free laws. Most states prohibit texting while driving, and many states and the District of Columbia prohibit all drivers from holding a phone while driving. Some states allow only very limited interaction with a mounted phone. For example:

California allows a driver to operate a phone by hand only if it is mounted in specified places on the windshield, dashboard or center console, and only "with the motion of a single swipe or tap of the driver's finger" (Cal. Veh. Code § 23123.5(c)).
Minnesota prohibits drivers from holding a phone and from accessing video content, images or apps on it while driving, and its hands-free exception does not cover non-navigation video content or live-streaming (Minn. Stat. § 169.475, subds. 2–3).

Some states also restrict drivers under 18 more strictly (see Section 4.2), and some restrict video screens that are visible to the driver (see Section 7.11). You are responsible for knowing and obeying the laws that apply where you drive or ride.

7.5 Not a safety system. Dashivo is not a driver-assistance, collision-warning, crash-notification or vehicle safety system. Its g-force and impact features only mark or protect clips. They do not call for help, notify anyone or contact emergency services.

7.6 Not a navigation authority. Dashivo is not a navigation system. Any turn-by-turn display simply repeats what your navigation app shows (see Section 16) and may be delayed, incomplete or wrong. Always follow road signs, signals, markings, the directions of police and traffic officers, and the law.

7.7 Not an emergency service. Dashivo cannot contact 911 or any other emergency service. In an emergency, call 911 (or the local emergency number) yourself when it is safe to do so.

7.8 Heat, batteries and charging. Phones and batteries can overheat, swell, degrade or catch fire, especially when a phone records video, uses GPS and charges at the same time in a hot vehicle or in direct sun.

(a) What we do. Dashivo uses commercially reasonable efforts to manage the heat its own recording creates. When your phone's operating system reports rising temperature, the App may, without notice, lower the video resolution or frame rate, reduce or turn off the live preview, reduce how often it sends data, show a heat warning, or pause features that are not essential to recording. We also publish guidance on mounting, ventilation and appropriate charging, including charging limits, in our FAQ at dashivo.app/faq ("How do I keep my phone cool on the windshield?" and "Should I set a charging limit?").
(b) What we cannot do. These measures reduce, but do not eliminate, heat. The temperature of your phone depends on factors outside our control, including ambient and cabin temperature, sunlight, the mount, the case, the charger and cable, the phone's age and battery condition, and other apps. Angry Owl Labs does not warrant that the App will prevent your phone from overheating, throttling, shutting down or being damaged, and heat protection may itself interrupt or lower the quality of a recording (Section 17).
(c) What you should do. Follow your phone maker's safety and charging instructions; use a certified charger and cable in good condition; keep the phone out of direct sun and away from heater vents where possible; remove thick cases if the phone runs hot; do not leave a phone charging in a hot, closed vehicle; and stop using and unplug any phone or battery that becomes very hot, swollen, damaged or smells unusual.

7.9 Body cam use. When using body cam mode while walking, cycling or otherwise moving, stay aware of your surroundings, keep your hands free as the law and safety require, and obey laws that apply to riders and pedestrians. Mount or carry the phone so it cannot fall into moving parts or distract you.

7.10 Screen off and screen lock. Screen-off and screen-lock modes reduce distraction, but they do not make it safe or lawful to handle your phone while driving.

7.11 Dashboard Mode. Dashboard Mode is an optional full-screen display that shows gauges — such as a large speed dial, g-force, distance and location — together with the POLICE and REPORT buttons, while recording continues in the background. Dashboard Mode:

is not your vehicle's instrument cluster or speedometer. Its readings are estimates (see Section 14) and may differ from your vehicle's instruments. Always rely on your vehicle's own instruments and warning lights;
must be set up before you drive, and must not be watched, read at length or touched while driving, except as Section 7.3 allows;
must be mounted and used in compliance with the laws on mounting and on screens visible to the driver. For example, California generally prohibits operating a video monitor or screen that is visible to the driver while driving, with exceptions such as vehicle information, GPS and mapping displays (Cal. Veh. Code § 27602). You are responsible for making sure that what your phone shows while you drive is lawful where you are; and
does not change anything in Section 17 (no guarantee of recording).

7.12 Live camera preview. Where the law restricts video screens that are visible to the driver, use screen-off mode, Dashboard Mode or another setting that does not show live video to the driver while you drive.

7.13 Apple and Google operating-system controls. The App runs on operating systems made and controlled by Apple Inc. (iOS and iPadOS) and Google LLC (Android) and by your phone's manufacturer. Those operating systems decide, among other things, whether and when an app may run in the background; use the camera, microphone and location; send notifications; keep a network connection; and continue working when the phone is hot, low on battery, in Low Power Mode or Battery Saver, or when you or the system close the app. They also set their own rules for the permissions you grant. We design the App to comply with Apple's and Google's platform rules and developer terms, and we will not attempt to circumvent them. As a result, some features — including continuous recording, background location sharing, message delivery, push-to-talk playback, turn-by-turn prompts and CarPlay or Android Auto display — may be limited, delayed, paused or unavailable on some phones, operating-system versions or settings, and these limits may change when Apple, Google or your phone's manufacturer changes its software. Such limits are outside our control, and to the fullest extent permitted by law we are not responsible for them.

7.14 Messaging, navigation and dispatch while driving. Features that show or speak messages, directions, routes, stops, dispatch information or alerts — including Dashivo Pro messaging, push-to-talk, turn-by-turn navigation and spoken prompts — are provided to reduce the need to handle your phone, not to permit use that is unlawful or unsafe. You must use them only in compliance with all applicable federal, state and local laws and regulations, including laws that prohibit or restrict texting, reading, typing, holding or manually operating a mobile device while driving, laws on hands-free and voice-operated use, laws on screens visible to the driver, and laws that apply to young or novice drivers. If you operate a commercial motor vehicle, federal regulations generally prohibit texting and using a hand-held mobile telephone while driving (49 C.F.R. §§ 392.80 and 392.82), and your employer and state may impose additional rules. Where the law or safety does not allow an interaction, stop in a safe and lawful place first, or do not use the feature.

7.15 Your responsibility for phone use while driving; assumption of risk. Angry Owl Labs strongly discourages any use of a phone that distracts a driver. You alone are responsible for how, when and whether you look at, listen to, speak to or touch your phone or any Dashivo feature while operating a vehicle, and you assume all risks of doing so. To the fullest extent permitted by law, Angry Owl Labs is not liable for any accident, injury, death, property damage, citation, fine, penalty, employment consequence or other loss arising from any driver's or user's interaction with a phone or with Dashivo while driving, riding or walking, or from any violation of distracted-driving, hands-free, mobile-device or traffic laws. Nothing in the App, including any alert, sound, message, prompt or notification, is a request or instruction to interact with your phone while driving.

8. Mounting and installation

In short: mount your phone and hub so they never block your view, airbags or controls, and follow the mounting laws where you drive. Rules differ by state.

8.1 Mount lawfully. Many states restrict what may be mounted on or near a windshield or dashboard, and where. For example:

California generally prohibits objects on the windshield. A portable GPS may be mounted only in a 7-inch square in the lower corner farthest from the driver or a 5-inch square in the lower corner nearest the driver (outside an airbag deployment zone), and a phone that the driver operates by hand must be mounted in one of those places or on the dashboard or center console where it does not hinder the view of the road (Cal. Veh. Code §§ 26708(b)(12), 23123.5(c)). California's separate allowance for windshield "video event recorders" applies only to devices that save video when triggered, keep no more than 30 seconds before and after an event, and display a notice that passengers' conversations may be recorded (Cal. Veh. Code § 26708(b)(13)); a phone recording continuously may not qualify. In California, a dashboard or center-console mount is the safer choice.
Minnesota prohibits objects suspended between the driver and the windshield, except listed items such as navigation systems mounted near the bottom of the windshield and safety monitoring equipment mounted just behind, above or below the rearview mirror, and prohibits nontransparent material on the windshield (Minn. Stat. § 169.71, subd. 1).
Arizona prohibits objects that obstruct or reduce the driver's clear view, with exceptions for items in a 7-inch square in the lower corner farthest from the driver or a 5-inch square in the lower corner nearest the driver, and for safety monitoring equipment mounted immediately behind, slightly above or slightly below the rearview mirror (Ariz. Rev. Stat. § 28-959.01).
Texas prohibits objects on the windshield or windows that obstruct or reduce the driver's clear view (Tex. Transp. Code § 547.613).
Commercial motor vehicles may carry vehicle safety technology, including driver camera systems, only within set distances of the top or bottom of the area swept by the wipers and outside the driver's sight lines (49 C.F.R. §§ 393.5, 393.60(e)).

These examples are not complete and the law changes. Check the law in every state where you drive before mounting a phone or hub.

8.2 Mount safely. Mount devices securely so they cannot fall, become projectiles in a crash, or interfere with steering, pedals, controls, mirrors, sensors, driver-assistance cameras or airbags. Never mount a device in or near an airbag deployment zone.

8.3 Installing a hub. If you install a Black Box:

follow the installation instructions that come with the Black Box or that we publish on dashivo.app, including their warnings about airbags and wiring;
use only a suitable power source and do not modify your vehicle's wiring, fuses or safety systems unless you are qualified to do so;
do not block vents, heaters or moving parts, and keep the Black Box away from airbags, pedals and heat sources;
make sure your installation does not violate your vehicle manufacturer's instructions, your lease or rental agreement, or Applicable Law; and
consider having a qualified installer do the work.

Installing aftermarket equipment may affect your vehicle warranty. That is between you and your vehicle manufacturer or dealer.

8.4 Vehicles you don't own. Install a Black Box, or record from inside a vehicle, only if you own the vehicle or have the permission of its owner and any other lawful user.

9. Recording laws: your responsibility

In short: recording laws differ from state to state and place to place. You alone decide when, where and what to record, and you alone are responsible for following the law — especially the rules on recording conversations.

9.1 You are responsible

(a) Dashivo gives you tools to record. You decide whether, when, where and how to use them. You are solely responsible for making sure that your recording, storing, using, sharing and publishing of Footage and Telemetry complies with Applicable Law, including wiretapping and eavesdropping laws, privacy and video-voyeurism laws, trespass laws, laws on recording in particular places, data protection laws, and the rules of any place you enter.

(b) Angry Owl Labs does not decide what you record, does not monitor your recordings, and does not receive your Footage unless you choose to send it to us.

(c) Whether a particular recording is lawful depends on the facts and on the law of the place where it is made (and sometimes on the law where the other people are). If you are not sure, turn audio off, do not record, or ask a lawyer.

9.2 Audio recording and consent

(a) Dash cam mode does not record audio. Body cam mode records audio through your phone's microphone unless you turn audio off in settings. In body cam mode, the front and rear cameras are recorded as separate files, and each file includes audio when audio is on.

(b) Federal law generally allows a person who is a party to a conversation to record it, or to record it with the consent of one party, unless the recording is made for a criminal or tortious purpose (18 U.S.C. § 2511(2)(d)).

(c) State laws differ. Most states follow a similar "one-party consent" rule. But some states require the consent — or, in some states, the knowledge — of all parties before a private conversation is recorded, at least in some situations. They include California, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Oregon (in-person conversations), Pennsylvania and Washington. Other states have disputed, mixed or place-specific rules — for example Delaware and Michigan (conflicting or unsettled law), Hawaii, Maine and Michigan (restrictions on using recording devices in private places), and Connecticut and Nevada (all-party consent for phone calls). In some states the rule turns on whether the recording is secret or whether the people recorded have been told (for example, Massachusetts, Montana and Oregon). The state summaries in the App reflect research as of September 2026 and may change (see Section 9.7).

(d) One-party consent only protects conversations you are part of. In virtually every state, recording a private conversation among other people, when you are not a participant and none of them has consented, is illegal. Do not leave body cam audio running to capture conversations you are not part of.

(e) What you must do. Before recording audio, you must make sure you have all consents and have given all notices that the law requires. Where all-party consent may apply, tell everyone that audio is being recorded and get their agreement, or turn audio off.

(f) Phone calls. Do not use Dashivo to record phone or video calls (including calls on speakerphone) unless you have every consent the law requires. Many states apply stricter rules to phone calls than to in-person conversations.

(g) In-app state information. Dashivo may show you a short summary of a state's audio-consent rule. See Section 9.7.

9.3 Video in private places; parked and unattended recording

(a) Recording what anyone can see from a public road or sidewalk is generally lawful in the United States, but there are important limits.

(b) Never use Dashivo to record into places where people have a reasonable expectation of privacy — such as homes, restrooms, locker rooms, changing areas, medical exam rooms or hotel rooms — or to record anyone in a state of undress or in an intimate situation. Many states make this a crime under video-voyeurism and invasion-of-privacy laws, and some prohibit using a device to observe or record activities in a private place without the consent of everyone there — which can apply to body cam use inside someone's home (for example, Ga. Code Ann. § 16-11-62(2); Haw. Rev. Stat. § 711-1111(1)(d); Mich. Comp. Laws § 750.539d; Me. Rev. Stat. tit. 17-A, § 511(1)(B)).

(c) Unattended recording. If you leave Dashivo recording in a parked or unattended vehicle, make sure it does not record audio: with nobody present to take part in a conversation, recording one is likely to be illegal eavesdropping. Aim cameras at the road or your vehicle, not into homes or other private spaces.

9.4 Passengers, rideshare and commercial driving

(a) Tell your passengers. If you drive others — especially for pay (rideshare, taxi, delivery with passengers, shuttles, school or employee transport) — you must comply with the laws that apply to recording passengers, the rules of any platform you drive for, any license or permit conditions, and your employer's policies.

(b) Notice and consent. Recording inside a vehicle may capture private conversations. In all-party consent states, and wherever a law, platform or regulator requires it, you must give clear notice (for example, a visible sign or sticker stating that audio and video recording is in progress) and obtain any required consent before recording. (California, for example, requires vehicles with windshield-mounted video event recorders to post a notice that passengers' conversations may be recorded, Cal. Veh. Code § 26708(b)(13).) Some platforms prohibit publishing passenger recordings or require you to share them only with the platform or law enforcement.

(c) Commercial vehicles. If you drive a commercial motor vehicle, you must also follow federal and state rules for commercial vehicles and your carrier's policies.

(d) Employer vehicles. Do not install or use Dashivo in a vehicle owned or managed by your employer without the employer's permission.

9.5 Body cam in private property, workplaces, schools, healthcare and restricted places

(a) Private property. Property owners (for example, stores, restaurants, gyms, apartment buildings and event venues) can prohibit recording on their premises. If you are asked to stop recording or to leave, do so. Recording against the owner's rules can make you a trespasser.

(b) Workplaces. Recording at work may violate your employer's policies, confidentiality obligations, trade-secret laws or the privacy of co-workers and customers. You are responsible for complying with them.

(c) Schools. Many schools prohibit recording in classrooms or on school grounds without permission, and some state laws do too — California, for example, makes it a misdemeanor for anyone other than a pupil to use a recording device in an elementary or secondary classroom without the prior consent of the teacher and the principal (Cal. Educ. Code § 51512). Recordings of students may also be protected by education privacy laws.

(d) Healthcare settings. Hospitals, clinics, pharmacies and care facilities usually restrict recording to protect patients' privacy. Do not record other patients or their information. Follow the facility's rules.

(e) Restricted places. Recording may be restricted or prohibited in courthouses, government buildings, secure areas of airports, military installations, polling places and similar locations. Obey posted rules and lawful instructions.

9.6 Recording police

(a) General rule. Most federal courts of appeals — the First, Second, Third, Fourth, Fifth, Seventh, Ninth, Tenth and Eleventh Circuits — have recognized a First Amendment right to record police officers performing their duties in public, and the First Circuit has held that a traffic stop does not end that right. The U.S. Supreme Court has not decided the question, and other circuits (including the Sixth, Eighth and D.C. Circuits) have not squarely decided it. Every court that recognizes the right treats it as subject to reasonable time, place and manner restrictions, and it never protects interfering with police. Some states also protect recording by statute (for example, Colo. Rev. Stat. § 16-3-311; N.Y. Civ. Rights Law § 79-p; Cal. Penal Code § 148(g)). See attorney-notes.md for the cases.

(b) Limits. Recording does not give you the right to interfere with police. You must:

follow lawful orders, including orders to stay back, stay in your vehicle, or keep your hands visible;
not obstruct, delay or physically interfere with an officer;
not approach closer than the law allows. A growing number of states make it an offense to approach or remain within a set distance of an officer or first responder after being warned — for example, 25 feet in Florida (Fla. Stat. § 843.31), Indiana (Ind. Code § 35-44.1-2-15), Tennessee (including during traffic stops) and Kentucky, and 15 feet in Ohio (from October 6, 2026). Some of these laws have been blocked or are being challenged in court (for example, Arizona's and Louisiana's), and their status changes often; and
follow the audio-consent rules in Section 9.2, which may still apply.

(c) During a traffic stop. One federal court of appeals has held that livestreaming a police traffic stop is protected speech, while recognizing that officers may impose restrictions that are genuinely tailored to officer safety (Sharpe v. Winterville Police Dep't, 59 F.4th 674 (4th Cir. 2023)). For your safety, avoid sudden movements. If you need to reach for or touch your phone, tell the officer first and follow the officer's instructions. Do not let recording distract you from the stop. Dashivo does not give you any legal right you would not otherwise have.

(d) The POLICE button changes how Dashivo records and protects clips. It does not make any recording lawful, does not notify anyone, and does not guarantee that anything is recorded or saved. See Section 12.

9.7 In-app legal information is not legal advice

Dashivo may display short summaries of state recording laws or other legal topics. They are general information only, may be incomplete or out of date, and may not reflect the law where you are or the specific facts of your situation. They are not legal advice, and no attorney-client relationship is created. Angry Owl Labs is not a law firm. Consult a licensed attorney in your state for advice.

10. Your footage: ownership and responsibility

In short: your footage is yours. It stays on your devices unless you choose to send it somewhere. Keeping, backing up and deleting it is up to you.

10.1 You own Your Content. As between you and Angry Owl Labs, you own your Footage, Telemetry and other Your Content. We do not claim ownership of it.

10.2 Where it is stored. Footage is stored on Your Devices — your phone (for example, the Android Gallery "Dashivo" album or the App's private storage), a USB-C drive connected to your phone (Plus), and/or your Black Box, to which the App can copy Footage over a local Wi-Fi connection. On the Free and Plus plans, Footage is never uploaded to Angry Owl Labs' servers unless you send it to us yourself. In Dashivo Pro, Footage leaves your phone only as Section 21(f) describes. Dashivo Cloud for Personal Accounts is not yet available (Section 20). Wherever your Footage is, Dashivo staff never view, play or listen to it (Section 22).

10.3 Other copies. If your phone or computer backs up photos, videos or app data to a cloud service (such as iCloud or Google Photos), or if you share Footage with other apps, copies of your Footage may be stored by those services under their own terms. That is your choice and your responsibility.

10.4 Loop recording overwrites old footage. Dashivo records in a continuous loop. When storage fills up, older clips that are not locked or protected are deleted automatically to make room. If you need to keep a clip, lock it, copy it, or back it up promptly.

10.5 Preserve evidence. If you are involved in a crash, incident or legal matter, you may have a legal duty to preserve relevant Footage and Telemetry. Destroying or altering evidence can be a crime and can harm your legal position. Make copies promptly and do not delete relevant Footage.

10.6 Backups are your responsibility. Storage devices and phones fail, get lost, get stolen and get seized. We do not back up your Footage unless you use an Online Service that expressly says it does.

10.7 License to us, only if you send content. If you send Your Content to us (for example, a clip attached to a support request, a Dashivo Pro message or evidence clip, or Footage in Cloud Storage), you grant Angry Owl Labs a limited, non-exclusive, royalty-free license to host, store, copy, transmit, process and display it only as needed to provide the Service you requested, to support you, to keep the Service secure, and to comply with law. This license ends when the content is deleted from our systems, except for copies we must keep by law or that remain in backups for a limited time as described in the Privacy Policy. Reports are covered by the separate license in Section 13.5.

11. Other people's personal data in your footage

In short: your recordings capture other people — faces, voices, license plates and places. You decide what to do with them, so you are responsible for respecting those people's rights, especially before sharing or posting.

11.1 You control your Footage. Footage and Telemetry can include personal information about other people, including bystanders, passengers, other drivers, pedestrians, cyclists, officers, faces, voices, license plates, vehicles and locations. Because you decide what to record and what to do with the recordings, you are responsible for that information and act as its controller (or "business") for privacy-law purposes. Angry Owl Labs acts only as a provider of the tools you use and, where we store Footage for you through an Online Service, as your service provider.

11.2 Sharing and publishing. Before you share, post, stream or publish Footage (including on social media or video platforms), you are responsible for making sure that doing so is lawful and does not violate anyone's rights, including rights of privacy and publicity and laws on defamation, harassment, stalking, doxxing and intellectual property. Consider blurring faces, license plates and other identifying details of people who are not relevant, and consider giving Footage to police, insurers or your lawyer rather than posting it publicly.

11.3 Commercial use. Do not use recognizable images or voices of other people to advertise or sell anything without their written consent.

11.4 Requests from people you recorded. If someone asks you about, or asks you to delete, Footage of them, you are responsible for responding as the law requires. We cannot access or delete Footage stored on your devices or your Black Box.

11.5 Laws outside the United States. If you record or publish Footage involving people outside the United States, other data-protection laws may apply to you.

12. The POLICE button

In short: the POLICE button switches Dashivo into a traffic-stop mode. It helps protect footage but guarantees nothing, and it doesn't make any recording lawful.

12.1 What it does. When you start a "Police traffic stop," Dashivo is designed to record on every camera you chose for stops until you end the stop, save the recording every few seconds, protect ("lock") the Footage recorded during about the 10 minutes before you pressed the button and during the stop so loop recording does not remove it, and — if you choose — try to copy that Footage to your Black Box right away. With Dashivo Cloud (when launched), it can also try to upload encrypted stop footage right away, and with Cloud+ it can start the "If I'm detained" release (Section 20). A future version may let you live stream to your own YouTube account (see Section 20.12).

12.2 What it does not do. Apart from the optional Dashivo Cloud features described in Section 20 (instant upload of encrypted footage, and the Detained Release to your Trusted Contacts if you do not check in), the POLICE button does not contact the police, a lawyer, family, emergency services or Angry Owl Labs. It does not create any legal protection or right. Locked Footage can still be lost if a device is damaged, removed, seized, out of storage or out of power, or if the copy to the Black Box fails (see Section 17).

12.3 Use it safely. Press the POLICE button only when it is safe and lawful to do so — ideally after you have stopped safely, or by a passenger — and follow Sections 7 and 9.6.

13. Reports: speed traps, road hazards and accidents

In short: reports are made by drivers, may be wrong, and must be honest. An accident report is not a call for help — call 911. Don't use reports to break the law. You let us use and share your reports so the feature works.

13.1 What Reports are. The REPORT button lets you mark a speed trap, a road hazard or an accident at your current location. A Report can include its type (speed trap, road hazard or accident), location, time, direction of travel, your speed and the nearby street name. Reports stay on your phone unless you opt in to share them with other Dashivo users (a planned feature that is not yet available). Shared Reports will not include your speed. We will ask for your consent before your first Report is shared, and you can turn sharing off at any time.

13.2 No guarantee of accuracy. Reports come from other users and are not verified. They may be wrong, missing, out of date or false. Reports are not official information from any government or law-enforcement agency. Do not rely on Reports for your safety or to decide how fast to drive. Always obey posted speed limits and traffic laws, whether or not a Report is shown.

13.3 Rules for Reports. You agree that you will:

make Reports only honestly and in good faith, about things you actually observed;
not make false, misleading, spam or duplicate Reports, including false accident Reports;
not use Reports to mark sobriety (DUI) checkpoints, or the location of any individual officer, person or vehicle for the purpose of following, harassing or harming anyone;
not use Reports, or any Dashivo feature, to evade law enforcement, flee or avoid a lawful stop, speed, drive impaired, or plan or commit any crime; and
not include personal information about other people in a Report.

13.4 Our rights. We may review, refuse, remove, expire or limit Reports, and suspend the REPORT feature, at any time, for any reason, without notice to you.

13.5 License for Reports. When you share a Report through an Online Service, you grant Angry Owl Labs a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable (to our service providers and to other Dashivo users, only for use of the Service) license to use, host, store, copy, adapt, aggregate, display and distribute the Report, in anonymized or aggregated form, to operate and improve the Service. We will not display your name, email address or account identity with a shared Report.

13.6 Your responsibility. You are responsible for your Reports. To the fullest extent permitted by law, we are not responsible for Reports made by any user.

13.7 Accident reports are not emergency calls. An accident Report does not contact 911, the police, emergency medical services, a tow service, your insurer or anyone else, and it is not a police or insurance report. It is not a substitute for calling 911. If you are involved in or witness a crash, call 911 (or the local emergency number) when it is safe to do so, and follow the law — state laws generally require drivers involved in a crash to stop and, depending on the circumstances, to give reasonable aid, exchange information and report the crash to police or the motor vehicle agency. Making an accident Report does not satisfy any of those duties. Do not make an accident Report while driving (see Section 7.3), and do not make a false accident Report. Accident Reports shown to you may be wrong, out of date or already cleared.

14. Speed limits, maps, speed and sensor readings

In short: speed limit data comes from OpenStreetMap and may be wrong or missing. Posted signs always govern. Speed, location and g-force readings are estimates.

14.1 Speed limit data. The speed limit shown on the heads-up display comes from OpenStreetMap, a map database built by volunteers. To look it up, the App sends your phone's approximate area (a square about 1 km across) to a public OpenStreetMap Overpass API service and stores the result on your phone for a limited time. OpenStreetMap data may be incorrect, incomplete, out of date, missing, or wrong for your lane, vehicle type, time of day, school zone, work zone or weather conditions.

14.2 Posted signs and the law govern. The speed limit posted on the road, and the law, always govern. Never use Dashivo's speed limit display to decide what speed is lawful or safe. Many laws also require you to drive slower than the posted limit when conditions require.

14.3 Map and data attributions. Dashivo uses the following data, under these licenses:

OpenStreetMap: map data © OpenStreetMap contributors, available under the Open Database License (ODbL) 1.0 at https://www.openstreetmap.org/copyright. Used for speed limits, Dashivo map tiles, routing, address search and fuel and charging stations.
Overture Maps: © Overture Maps Foundation, used in Dashivo map tiles under the Community Data License Agreement – Permissive 2.0 and, for data derived from OpenStreetMap, the ODbL.
Map tiles and styles: Dashivo map tiles are packaged with Protomaps software and served from our own servers; some maps in the App and portals use tiles from OpenFreeMap (openfreemap.org).
Time zones: Dashivo Pro works out the local time zone of routes and stops from timezone-boundary-builder data (© timezone-boundary-builder contributors; contains information from OpenStreetMap, © OpenStreetMap contributors), available under the ODbL 1.0 at https://opendatacommons.org/licenses/odbl/1-0/. Our simplified copy is a derivative database under the same license.
Public U.S. government data: fuel and charging stations from the U.S. Department of Energy's Alternative Fuels Data Center (NREL), fuel and electricity prices from the U.S. Energy Information Administration, fuel-economy figures from the U.S. EPA (fueleconomy.gov), and vehicle details from NHTSA's vPIC service.
Apple Maps: on iPhone, maps and directions in Dashivo Pro navigation are provided by Apple and are subject to Apple's terms (Section 16.2(a)).

14.4 Speed and position. Speed, position, heading, altitude and trip distance come from your phone's satellite positioning (GPS) and other sensors. They are estimates, can be inaccurate (especially in tunnels, cities, garages and bad weather), and may differ from your vehicle's speedometer or odometer. They are not calibrated and are not an official or certified measurement of speed or distance.

14.5 G-force and impact detection. G-force readings and impact detection come from your phone's motion sensors, which are not calibrated for this purpose and can be affected by how the phone is mounted. Dashivo may miss real impacts or mark events that are not impacts.

14.6 Street and place names. Street and city names are looked up by your phone's operating system (Apple or Google services) and may be wrong.

14.7 Mileage and trip logs. Trip and mileage logs, and the Plus mileage export, are provided to help you keep your own records. They are not tax, accounting or legal advice, and Dashivo is not affiliated with or endorsed by the Internal Revenue Service or any other tax authority. We do not guarantee that they are accurate or that they meet the requirements of the IRS, any other tax authority, employer, insurer or reimbursement program. You are responsible for your records and filings; consult a tax professional.

15. Performance timing

In short: performance timing is only for closed courses and racetracks. Never use it to race, hold a speed contest or speed on a public road — that is a crime in many states. You take all the risk. The times are estimates, and footage of a timed run can be used against you.

15.1 What it is. Performance Timing lets you arm a timed run before you drive. An armed run starts automatically when the vehicle begins the run and stops automatically when it reaches the target speed or distance. The runs available are:

U.S. runs: 0–60 mph and 0–100 mph; 60–0 mph and 100–0 mph braking; 1/4 mile, 1/2 mile and 1 mile.
Metric runs: 0–100 km/h and 0–200 km/h; 100–0 km/h braking; 80–120 km/h; 201 m, 402 m and 1 km.

Results are shown on screen and burned into your recorded Footage, where they cannot be removed from the recorded clip.

15.2 Closed courses and racetracks only. You may use Performance Timing only on a closed course or racetrack that is closed to public traffic, where the owner or event organizer permits timed runs, and in compliance with that venue's rules, safety requirements and supervision. Never use Performance Timing on a public road, street or highway, in a parking lot or parking facility, or in any other place open to the public.

15.3 No racing, speed contests or speeding. You must not use Performance Timing, or any other part of Dashivo, to:

race, or take part in a speed contest, drag race, acceleration contest or exhibition of speed, whether against another vehicle, a clock or any other timing device, on any road or in any place open to the public;
try to set a speed or acceleration record, or test braking, on any road or in any place open to the public;
exceed any speed limit, or drive faster than is safe for conditions; or
challenge, encourage or help anyone else to do any of these things.

15.4 These are crimes in many states. Many states make racing, speed contests and exhibitions of speed crimes, and some expressly include racing against a clock or trying to make a speed record. For example:

California prohibits a "motor vehicle speed contest" — which includes a race against "a clock, or other timing device" — on a highway or in an off-street parking facility, and punishes it with jail, fines, possible license suspension and vehicle impoundment (Cal. Veh. Code § 23109).
Arizona prohibits driving in a race, speed competition, drag race or acceleration contest, or "for the purpose of making a speed record," on a street or highway; a repeat offense within 24 months can be a felony (Ariz. Rev. Stat. § 28-708).
Florida prohibits racing, drag racing, acceleration contests and driving "for the purpose of making a speed record" on any highway, roadway or parking lot, with penalties that escalate to felonies for repeat offenses (Fla. Stat. § 316.191).

These are examples only; other states have similar laws. Using Performance Timing on a public road may itself be treated as a speed contest against a clock.

15.5 You assume all risk. High-speed driving, hard acceleration and hard braking are dangerous, even on a closed course, and can cause loss of control, crashes, serious injury, death and damage to your vehicle and others' property. You use Performance Timing entirely at your own risk and you assume all risks of performance driving. To the fullest extent permitted by Applicable Law, you release Angry Owl Labs from, and agree not to bring, any claim arising out of your use of Performance Timing, except claims that cannot be released by law (for example, claims for gross negligence or willful misconduct where the law does not allow them to be released). Your vehicle warranty and auto insurance may not cover racing, timed runs or track use; check with your manufacturer and insurer.

15.6 Times are estimates, not certified. Performance Timing figures — times, speeds, distances and braking distances — are estimates calculated from your phone's satellite positioning (GPS) and motion sensors. They can be inaccurate, are affected by signal quality, mounting, the phone and its settings, and are not calibrated, certified or suitable for official timing, competition results, records, vehicle testing, warranty or insurance claims, advertising a vehicle for sale, or any legal purpose.

15.7 Your Footage can be used as evidence against you. Because results are burned into your Footage, and Footage and Telemetry record your speed, acceleration, g-force and location, recordings of timed runs (or of any driving) may be obtained by police, prosecutors, insurers or others — for example by warrant, subpoena, discovery or seizure of your devices — and used as evidence against you in criminal, traffic, civil or insurance matters. Angry Owl Labs cannot prevent this. See also Section 10.5 about preserving evidence.

15.8 Acknowledgement. Before you use Performance Timing for the first time, the App will ask you to confirm that you will use it only on a closed course or racetrack and that you accept the risks described in this Section 15. That acknowledgement forms part of these Terms.

15.9 Our rights. We may change, restrict or disable Performance Timing at any time, including in particular places, at particular speeds, or for particular users.

16. Navigation and maps

In short: Dashivo Pro gives turn-by-turn directions using Apple Maps on iPhone and our own maps on Android. Directions can be wrong: follow road signs and the law. On Android, Dashivo can also show the next turn from your own navigation app.

16.1 Turn-by-turn display from your navigation app (Android). On Android, if you give Dashivo notification access, the App reads the ongoing turn-by-turn notification posted by supported navigation apps (such as Google Maps or Waze) and shows the next turn on the heads-up display. The App uses only those navigation notifications, does not store them, and ignores notifications from other apps. You can turn this off at any time in the App or in your phone's settings. Directions come from your navigation app, whose own terms and privacy policy apply, and Dashivo's display may be delayed, incomplete or out of sync with it.

16.2 Dashivo Pro navigation. The Dashivo Pro App can give turn-by-turn directions to a Company's routes and stops:

(a) On iPhone, the map and directions under guidance are provided by Apple Maps (Apple's MapKit), and your phone requests them from Apple under Apple's terms and privacy policy. Apple map data is shown on your phone only; Dashivo does not copy, store or send it to our servers.
(b) On Android (and on iPhone when you choose the Dashivo map), the map is drawn from map tiles we host ourselves, built from OpenStreetMap and Overture Maps data, and routes and addresses come from our own self-hosted routing and address-search servers based on OpenStreetMap data (Section 14.3).
(c) Google Maps hand-off (Android). If the Company allows it, you can open a started route in the Google Maps app on your phone. The App hands Google Maps the route's remaining stops; Google's own terms and privacy policy then apply. We never send your route or location to Google ourselves.
(d) Traffic. Route lines may show traffic based on the average speeds of the Company's own Drivers on shift (Section 21(d)) and, where we enable it, traffic map tiles from TomTom that our server fetches for you.

16.3 Real-time route guidance notice. YOUR USE OF THIS REAL-TIME ROUTE GUIDANCE APPLICATION IS AT YOUR SOLE RISK. LOCATION DATA MAY NOT BE ACCURATE. Routes, directions, addresses, arrival times, traffic and spoken prompts may be wrong, late or incomplete, and may direct you onto roads that are closed, unsafe or unsuitable for your vehicle (for example, because of its height, weight or load). Always follow road signs, signals, the directions of police and traffic officers, the law, and your own judgment. See also Sections 7.6 and 7.13 to 7.15.

17. No guarantee of recording

In short: Dashivo tries to record and save continuously, but phones, operating systems, heat, power, storage and hubs can all stop it. You may end up with no footage, or only part of it. Don't count on it.

17.1 Dashivo may not record or save Footage. We design Dashivo to record continuously, but we do not promise, and you should not assume, that Dashivo will record, save, protect, copy or keep any particular event or Footage. Recording or saving can fail, stop or be incomplete for many reasons, including:

phone limits: low battery, loss of power, overheating, throttling, low storage, a full or failing USB drive, a damaged or blocked camera or microphone, or phone hardware faults;
heat protection: when your phone reports critical heat, Dashivo lowers video resolution, and your phone's own protections may stop the camera or shut the phone down;
operating-system restrictions: your phone's operating system may stop, pause or limit the camera, microphone, location or background activity. On iPhone, Apple's iOS stops the camera when Dashivo leaves the screen (for example, if you switch apps, receive certain calls, or open the camera elsewhere), and recording stops. Android may also stop or restrict apps, for example to save battery;
permissions: if you deny or revoke camera, microphone, location, storage, notification or other permissions;
software: bugs, crashes, updates, or conflicts with other apps;
the hub and Wi-Fi: the Black Box may be off, out of storage, overheated, damaged, disconnected or out of range, and copies over Wi-Fi may fail or be incomplete;
loop recording: older unlocked clips are overwritten when storage fills;
external events: a crash, fire, water, theft, tampering, removal or seizure of a device;
settings: your choices, such as turning audio off, or screen-off and resolution settings.

17.2 Footage may be incomplete or unclear. Footage may have gaps between clips, missing audio, low resolution, glare, blur, darkness, or incorrect stamped information.

17.3 Your responsibility. Check regularly that Dashivo is recording. Do not rely on Dashivo as your only record of events.

18. Evidence and admissibility

In short: we can't promise your footage will be accepted as evidence or help your case.

18.1 We make no promise that Footage or Telemetry will be admissible in any court, accepted by any insurer, police department or agency, or useful for any purpose. Admissibility and weight depend on the rules of evidence and on the facts, including how you collected and kept the Footage.

18.2 The date, time, location, speed and other information stamped into Footage come from your phone's clock and sensors and may be wrong.

18.3 Any features that record hashes, lock clips or keep logs are designed to help show that Footage has not been changed, but they do not guarantee that a court or anyone else will accept it as authentic.

18.4 You are responsible for how you collect, store, copy and hand over Footage (the "chain of custody"). Consider asking a lawyer how to preserve and provide it.

19. The Dashivo Black Box (hardware)

In short: the hub is your property. Install and use it safely. It comes with a one-year limited warranty (Section 19.5).

19.1 Ownership. A Black Box you buy from us is your property, subject to the Hardware Terms. The Black Box Software on it is licensed to you under Section 6.

19.2 Your responsibility. You are responsible for installing, powering, securing and maintaining your Black Box and any drive attached to it, including choosing a strong password for the Black Box and its Wi-Fi network and keeping the Black Box Software up to date.

19.3 No remote access. Angry Owl Labs has no remote access to your Black Box or the Footage stored on it. Our servers do not connect to your Black Box; linking a Black Box to your account only lets our server issue short-lived signed sign-in passes that the Black Box checks itself. Software updates reach your Black Box only when you install them.

19.4 Black Box failures. The Black Box may fail, overheat, lose power, lose data or stop working. See Section 17.

19.5 Dashivo Black Box Limited Warranty. This Section 19.5 is the written LIMITED WARRANTY for a Black Box you buy new from Angry Owl Labs (including on dashivo.app) or from a reseller we authorize. It is available before purchase at dashivo.app/terms, and we will send a copy free of charge on request to [email protected].

(a) Who gives it and who it covers. Angry Owl Labs LLC (the "warrantor") gives this warranty to the original consumer purchaser of the Black Box. It is not transferable, except where the law of your state requires otherwise.
(b) What is covered, and for how long. We warrant that the Black Box hardware, including its power cable and mounting parts supplied in the box, will be free from defects in materials and workmanship under normal use, installed and used as our instructions describe, for one (1) year from the date it is delivered to you (the "Warranty Period"). Any replacement Black Box or part is covered for the rest of the original Warranty Period or 90 days after it is delivered to you, whichever is longer.
(c) What we will do. If a covered defect appears during the Warranty Period and you make a claim as described below, we will, at our option and at no charge to you: (1) repair the Black Box; (2) replace it with a new or refurbished Black Box of the same or an equivalent model; or (3) if we cannot repair or replace it within a reasonable time, refund the price you paid for it. Repair, replacement or refund as set out here is your exclusive remedy under this warranty, except as the law of your state provides otherwise.
(d) What is not covered. This warranty does not cover: (1) damage from accident, misuse, abuse, crash or collision, fire, flood, liquid, or other external causes; (2) damage from installation or use contrary to our instructions, including wiring to an unsuitable power source or exposure to heat or cold beyond the Black Box's published operating range; (3) damage from modification, disassembly or repair by anyone other than Angry Owl Labs or a service provider we authorize, or from software or firmware not supplied by us; (4) cosmetic damage and normal wear; (5) storage drives, phones, cables and accessories not supplied by us; (6) loss of Footage or other data (back it up; see Sections 10.6 and 17); (7) Black Boxes bought used or from someone other than us or an authorized reseller; and (8) the Black Box Software and Online Services, which are governed by the rest of these Terms. We will not deny coverage merely because you used a part or service not supplied by us, unless that part or service caused the defect (see 15 U.S.C. § 2302(c)).
(e) How to make a claim. Before the Warranty Period ends, email [email protected] with the subject "Warranty Claim," your order number or proof of purchase, the Black Box's serial name (Dashivo-XXXXXXXX, shown in the App) and a description of the problem. We will try to fix it remotely first, for example with a software update. If the Black Box needs to come back, we will send you a return authorization and a prepaid shipping label within the United States. We will pay to ship the repaired or replacement Black Box back to you. We aim to complete repairs or replacements within 30 days after we receive the Black Box. Remove any storage drive and erase anything private before you send the Black Box; we are not responsible for data on a returned Black Box, and we erase returned Black Boxes. Our mailing address for warranty correspondence is Angry Owl Labs LLC, Attn: Warranty, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA.
(f) Implied warranties. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR THE HUB IS LIMITED IN DURATION TO THE WARRANTY PERIOD. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. We do not disclaim implied warranties for the Black Box (see Section 31.3).
(g) Incidental and consequential damages. WE ARE NOT RESPONSIBLE UNDER THIS WARRANTY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, such as lost Footage, vehicle damage or the cost of installation or removal, except where the law does not allow this exclusion. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
(h) Your state-law rights. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Nothing in this warranty limits any right you have under the Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301–2312) or the consumer laws of your state, such as the California Song-Beverly Consumer Warranty Act.
(i) Disputes about this warranty. You may bring warranty claims under Section 34 of these Terms. You do not have to use any informal dispute settlement mechanism before bringing a claim under the Magnuson-Moss Warranty Act, other than any step Section 34 requires of every Dispute.
(j) Preorders and cancellations. Separate from this warranty, you may cancel a Black Box preorder for a full refund at any time before it ships. If we cannot ship within the window we stated (or within 30 days if we stated none), we will tell you, give you a new date, and offer you the choice to cancel for a full refund, as the FTC's Mail, Internet, or Telephone Order Merchandise Rule (16 C.F.R. Part 435) requires. These rights are in addition to this warranty.

19.6 Regulatory notices. Regulatory information for the Black Box and its radio components (such as FCC statements) is provided on or with the Black Box. Do not modify the Black Box's radios or antennas.

20. Dashivo Cloud, Cloud+, Trusted Contacts and future features

In short: Dashivo Cloud and Cloud+ are optional subscriptions for Personal Accounts that are not yet available. Before they launch, we will tell you exactly how your footage is encrypted and who holds the keys. Our staff never view your footage. The "If I'm detained" release may not be delivered, so don't rely on it alone.

20.1 Availability. Dashivo Cloud and Dashivo Cloud+ are planned subscription services that are not yet available. What these Terms say about them applies when they launch. We may change their features before launch, and we will update these Terms and the Privacy Policy before they launch.

20.2 What the plans include (when launched). Cloud: encrypted storage of event clips for 30 days (about 250 GB), instant upload of police-stop footage, and Trusted Contacts. Cloud+: encrypted storage for 60 days (about 500 GB), the "If I'm detained" release, up to 3 vehicles, and priority support. Storage amounts are approximate. "Event clips" means clips around impacts, police stops and Parked Guard alerts, and clips you choose to upload. Clips are deleted automatically when their storage period ends. When you reach your storage allowance, we will tell you, and new uploads pause until space is freed (for example, when older clips expire or you delete them); we will not delete clips before their storage period ends to make room. "Priority support" means your support requests are answered before standard requests, and we aim to reply within one business day; this is a goal, not a guarantee. Prices and billing are in Section 27.

20.3 Encryption and staff access. Footage you upload to Dashivo Cloud will be encrypted before it leaves your phone and stored encrypted, and Dashivo staff will never view, play or listen to it. Before Dashivo Cloud launches, we will update these Terms and the Privacy Policy to say exactly how it is encrypted, who holds the keys, whether it can be recovered if you lose your devices, and what we can produce in response to legal process (Section 22). Until then, Section 22 describes how we treat Footage in Cloud Storage.

20.4 Keys and recovery. If the design that launches uses keys that only your devices hold, losing all of them may mean that no one, including Angry Owl Labs, can decrypt your Cloud footage. We will explain this, and any recovery method, in the App before you subscribe. To the fullest extent permitted by law, we are not liable for footage that cannot be decrypted because keys you held were lost, deleted or compromised.

20.5 No guarantee of upload, storage or delivery. Uploads depend on your phone, its battery and temperature, your mobile data connection and coverage, operating-system limits, and our service and providers. We do not guarantee that any footage, including police-stop footage, will be uploaded, stored, kept for any period, shared or delivered. Mobile data charges from your carrier are your responsibility. Section 17 applies to Dashivo Cloud.

20.6 Instant police-stop upload (Cloud and Cloud+). When it is enabled, Dashivo tries to upload encrypted footage of a police stop as soon as you start a stop with the POLICE button. It may not succeed — for example, if there is no signal, or a phone is switched off, damaged or seized.

20.7 Trusted Contacts (Cloud and Cloud+). You may name Trusted Contacts — for example, an attorney, a family member or a friend — to receive footage and related information from you. You agree that:

(a) you will name only people who have agreed to be your Trusted Contact and to receive footage and location information from you, and you have the right to give us their names and contact details. We may send each contact an invitation, and a contact may need to accept it and set up a way to open encrypted packages before receiving anything;
(b) you will keep their details current and remove anyone who no longer agrees;
(c) a Trusted Contact is not Angry Owl Labs' agent. What a Trusted Contact does with footage is between you and them. If a Trusted Contact is your lawyer, your relationship with them is governed by your arrangement with them, and Angry Owl Labs is not a party to it; and
(d) sending footage to anyone can disclose recordings of other people. You remain responsible under Sections 9 and 11 — for example, some laws prohibit disclosing a conversation that was recorded unlawfully.

20.8 "If I'm detained" release (Cloud+). If you turn on the "If I'm detained" release (the "Detained Release") and you do not check in within the time you chose after starting a police stop, Dashivo is designed to send that stop's footage and location — sent securely — to your Trusted Contacts. You understand and agree that:

(a) it may not be delivered, or may be delivered late or incompletely — for example, if footage was never uploaded, your phone had no signal or power, a Trusted Contact's details are wrong, a message is filtered as spam, a contact has not set up a way to open packages, or our service or providers fail;
(b) it may be sent when you did not intend it — for example, if you forget to check in or cannot reach your phone. You are responsible for the check-in time you choose and for checking in;
(c) it does not contact police, emergency services, a court, a bail service or a lawyer on your behalf (other than a lawyer you named as a Trusted Contact), and it does not create any legal right or protection or any attorney-client relationship;
(d) you should not rely on it as your only way to get help or to preserve evidence; and
(e) to the fullest extent permitted by law, Angry Owl Labs is not liable for any failure, delay or unintended delivery of a Detained Release, except to the extent caused by our gross negligence or willful misconduct.

20.9 Sharing footage. When you share footage through Dashivo, it is sent encrypted to the recipient you choose. You are responsible for choosing recipients, for what you share (Sections 9 and 11) and for the recipient's contact details. Once a recipient opens footage, we cannot control what they do with it.

20.10 Community Reports. Reports are shared with other users only if you opt in (Section 13).

20.11 When your subscription ends. If your subscription ends or you cancel, Cloud features stop at the end of your last paid period, and your encrypted Cloud data is deleted 30 days later. Save anything you want to keep before then.

20.12 Live streaming to YouTube. We may offer a feature that lets you live stream to your own YouTube account. If we do: (a) by using it you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms), and Google's Privacy Policy (https://policies.google.com/privacy) applies to YouTube's handling of your data; (b) you are solely responsible for the stream, its privacy setting (public, unlisted or private) and its content, including the recording-law responsibilities in Section 9; (c) a live stream depends on your mobile data connection and YouTube, and may fail, lag or stop; (d) some states prohibit a driver from live-streaming while driving (for example, Minn. Stat. § 169.475, subd. 3(b)), so never start, watch or manage a stream while driving; and (e) you can revoke Dashivo's access to your Google account at any time at https://security.google.com/settings/security/permissions.

20.13 Beta and early-access features. Features marked "beta," "preview," "early access," "coming later" or similar are experimental, may change or be withdrawn, and are provided "as is" without any commitment that they will become generally available.

21. Dashivo Pro (company accounts)

In short: Dashivo Pro lets a Company run a fleet: teams, messages, calls, push-to-talk, dispatch, routes, navigation and Driver location on shift. The Company controls its account and its Drivers' data, decides how Dashivo Pro is used, and must give its Drivers any notice the law requires. Messages are end-to-end encrypted unless the Company turns that off. Opening the App never records, and nothing about location is collected off shift. Dashivo Pro is not an emergency or safety system.

(a) Who the customer is. A Dashivo Pro account is opened by a Company. The person who opens it becomes its Owner, accepts these Terms for the Company and confirms they have authority to do so. The Company is responsible for everyone it invites (Admins, Dispatchers, Drivers and Viewers) and for all activity in its account. Members who join a Company's account also accept these Terms for their own use of the App. Dashivo Pro prices and billing are shown when the Company signs up, in Section 21(j), or in a separate written agreement.

(b) The Company controls its Members' data. For the personal information of its Members that Dashivo Pro handles (such as messages, routes, Shifts, locations, driving paths, Driver Scores, evidence clips and activity records), the Company is the controller (the "business" under California law), and Angry Owl Labs processes that information on the Company's behalf and under its instructions, as its service provider or processor, as described in Section 3.8 of the Privacy Policy. As between the Company and its Members, the Company owns and controls its Dashivo Pro data. We pass on to the Company any privacy request we receive about Company data and help it respond.

(c) The Company's responsibilities to its Drivers and other Members. The Company decides how Dashivo Pro is used with its workers and is responsible, as their employer or principal, for complying with the laws that apply to that use — including employee-monitoring and electronic-monitoring notice laws, location-tracking, wiretap and recording, labor and employment, privacy and data-protection laws. In particular, the Company must:

before it uses Dashivo Pro with a Driver, tell the Driver in writing (in addition to the notices the App shows) what the Company collects and why — including location sharing on Shift, driving paths (if turned on), automatic recording (if turned on), automatic evidence uploads (if turned on), Driver Score reporting, phone status and battery alerts, and Company Oversight (if turned on) — and obtain any acknowledgement or consent the law requires;
use Dashivo Pro only for legitimate business purposes and only for work; never ask or require a Driver to keep Dashivo Pro recording or sharing location off Shift, or use it to track anyone outside work;
not use Dashivo Pro to discriminate or retaliate against anyone, including for exercising privacy rights;
respond to its Members' privacy requests about Company data, and honor the retention settings it chooses; and
keep the Owner and Admin roles limited to people who need them.

(d) Shifts, location and recording. Dashivo Pro is designed so that work data is collected only on Shift:

Location on Shift. Sharing a Driver's location is part of being on Shift: it starts when the Shift starts and stops when it ends. While on Shift and the App is running, the Driver's latest position, live arrival times and a small phone status reading (such as battery level) are shared with the Company's Owner, Admins and Dispatchers. Only the latest position is kept, and it is deleted when the Shift ends. Nothing about location is collected off Shift.
Driving paths (off unless the Company turns them on). If the Company turns on "Keep driving paths" and chooses a retention period (7, 30, 90 or 365 days), Dashivo Pro keeps the path each Driver drives while on Shift only, and only after that Driver acknowledges an in-app notice; trips are deleted automatically after the period.
Traffic. While Drivers are on Shift, their speeds are turned into average speeds for stretches of road, shown only to their own Company and kept for 15 minutes, with no name, Driver ID, position or route kept.
Battery alerts. The Company's Owner, Admins and Dispatchers can be alerted when a Driver's phone battery runs low on Shift.
Recording. Opening the App, including from a notification, never starts the camera, the microphone or a driving path. Recording starts only when the Driver taps Start or starts a police stop, or — only while on Shift and only if the Company turns on "Auto-start recording when driving" — when the phone detects driving. Parked mode pauses recording after the vehicle has been still for the Company's chosen interval; it is not a guarantee that any event is captured (Section 17).

(e) Messages, End-to-End Encryption and Company Oversight.

End-to-end encrypted by default. "End-to-end encrypted messages" is on by default; the Company's Owner or an Admin may turn it off. While it is on, new text, photos, videos and voice messages in direct, team and company chats are encrypted on the sender's device and can be decrypted only on the recipients' phones and the browsers they have verified. Angry Owl Labs holds no key and cannot read, recover, export or produce the content of End-to-End Encrypted Messages — not for the Company, not for support and not in response to legal process (Section 22). A person who loses all their devices and their backup key loses access to their encrypted history permanently.
When it is off. If the Company turns it off, new messages are protected in transit and stored on our servers, but they are not end-to-end encrypted: people with access to the channel under the Company's roles can read them, and we can be required to produce them under a valid search warrant (Section 22). Our staff still never read them.
Company Oversight. The Owner may turn on "Company can read work messages." While it is on, Members' devices also encrypt new work messages — including direct messages between Members and chats the managers are not in — to the devices of the Company's Owner and Admins (and Dispatchers, if the Owner includes them). It is not retroactive. Every Member sees "Your company can read work messages." while it is on, and each time a manager opens a conversation they are not part of, the Company's audit log records it. The Company must use Company Oversight only for legitimate work purposes and as the law allows, and is responsible for any notice or consent the law requires.
The Company's records obligations. The Company is responsible for deciding whether end-to-end encryption suits its record-keeping, retention, supervision, eDiscovery and other legal obligations. A Company that must keep or produce message content should leave it off, or use Company Oversight under its own policies.
What is not end-to-end encrypted. Dispatch information, routes, stop progress, locations, journey events and automatic Dashivo notices, because the Company's dispatch tools must read them.
Attachments. Voice messages and photo and video attachments are deleted automatically 30 days after they are sent; save anything you need to keep before then. Do not send anything you are not allowed to share, and follow Sections 9 and 11 when you send recordings of other people.
No promise of perfect security. End-to-end encryption reduces risk but does not remove it: it does not protect messages on a device someone else can unlock, and we do not promise it can never be defeated.

(f) Footage in Cloud Storage. A Driver's recordings stay on their phone, except photos and videos they choose to send in a message and, if the Company's driver policy turns on "Upload evidence clips automatically," the short clips the App saves around a police stop or an impact, which upload to the Company's Cloud Storage as locked evidence. Footage in Cloud Storage is encrypted at rest with keys that Angry Owl Labs and its storage provider manage — not end-to-end encrypted — so we can be required by valid legal process to produce it (Section 22). Our staff never view, play or listen to it; our tools show them only counts, sizes, dates and integrity hashes. Evidence clips are kept for 90 days after they are recorded unless the Company arranges a longer period, and may be copied to storage the Company connects itself (Privacy Policy, Section 8).

(g) Driving safety. Sections 7 and 17, including Sections 7.13 to 7.15, and Section 16 apply fully to Dashivo Pro. The Company must not require, instruct or encourage any Driver to read, type, look at, handle or respond to Dashivo Pro while driving in any way that is unlawful or unsafe, must set its driver policy, message expectations and dispatch practices accordingly, and is responsible, as between the Company and Angry Owl Labs, for its own policies and instructions to its Drivers. Never read, type, record a voice message or look at dispatch information while driving unless the law clearly allows it and it is safe. Push-to-talk messages may play automatically if the Company's policy allows; set the volume and settings before you drive. Non-urgent calls do not ring while the Driver is moving. Dashivo Pro messaging and calling are not emergency services — in an emergency, call 911.

(h) No guarantee of delivery. Messages, calls, notifications, dispatches and location updates depend on phones, networks, Apple, Google and our service, and may be delayed or not delivered. Do not rely on Dashivo Pro as the only way to communicate urgent or safety-critical information.

(i) When a Member leaves or the Company closes. When a Member leaves, the Company keeps its records under its own policies. When the Company closes its account, we delete its Dashivo Pro data as described in the Privacy Policy. Support access for a Company account is controlled by its Owner (Section 25.6).

(j) Fees, devices and trials. Dashivo Pro is billed per device: each phone or tablet that a Member of the Company has signed in on (after signing up and signing in at least once) is one billable device, at the price shown at checkout (currently US $15 per device per month, or US $150 per device per year). Dispatch, maps, messaging and calling are included. Cloud Storage beyond the included amount is sold in blocks (currently US $10 per 250 GB per month). Black Box hardware, when available, is a separate one-time purchase per unit. Free trials are offered only when we issue them to a Company directly; a Company that signs up on its own starts a paid subscription before it can use Dashivo Pro. Custom integrations (for example importing deliveries, routes or customer lists from another system) are quoted separately based on scope.

(k) One sign-in per device; device changes. Each Member's sign-in may be active only on the devices the Company has approved for that Member. When a Member signs in on a device that is not yet on the account, it is added automatically as a billable device and the Company's Owner and Admins are notified; they can remove it. If the new device replaces the Member's previous device (for example a lost or new phone), the seat may be moved instead, up to 2 times per seat in any 12-month period; if the previous device is used again within 7 days, or the limit has been reached, the new device is treated as an added device and billed. A device the Company marks as a shared vehicle device may be used by several Members, one at a time, each signing in with their own sign-in; it is billed as one device. Sharing one sign-in across several people, or using one sign-in on more devices than approved, is not allowed.

(l) Fair billing and seat churn. A device that is active for more than 48 hours within a billing period is billable for that period, even if it is removed before the invoice. We monitor for repeated adding and removing of Members or devices (for example, cycling devices in and out in under 48 hours to avoid charges). If we detect it, we may bill for the detected usage at our discretion, and repeated or deliberate churn is grounds to suspend or terminate the Company's account under Section 30.

(m) Zero tolerance for tampering. The Company and its Members must not: use emulators, modified, rooted or jailbroken builds to access Dashivo Pro; copy, share or replay sign-in tokens or session credentials; bypass device approval, integrity checks or usage limits; scrape or bulk-extract the service other than through features or APIs we provide; or upload footage that was not recorded by the Dashivo^™ App (footage is checked against the recording identifier and fingerprint the App creates when it records). We use Apple's and Google's device-integrity checks and other signals to detect this. Any violation is grounds for immediate suspension or termination without refund, in addition to any other rights we have.

22. Law enforcement, legal requests and staff access

In short: your footage is private. Your messages are end-to-end encrypted. Dashivo staff never see or hear your recordings, and no one at Dashivo can read your messages. We give content only to a valid search warrant, never in a civil case; we can't decrypt end-to-end encrypted messages; and footage that stays on your devices isn't ours to give. We tell you about requests unless the law or a court stops us.

22.1 Our privacy commitment. Your footage is private. Your messages are end-to-end encrypted. Dashivo staff never see or hear your recordings, and no one at Dashivo can read your messages. The end-to-end part applies to Dashivo Pro messages while the Company has End-to-End Encrypted Messages on, which is the default. If a Company turns it off, its messages are not end-to-end encrypted, but Dashivo staff still never read them, and they are disclosed only as this Section 22 describes.

22.2 What we hold.

Footage only on Your Devices (your phone, drive or Black Box) is not in our possession. We can't provide it.
Footage in Cloud Storage (for example, Dashivo Pro evidence clips) is encrypted at rest with keys that we and our storage provider manage, so we can be required by valid legal process to produce it.
End-to-End Encrypted Messages are encrypted on the sender's device. We have no key and no copy of one, so we can provide only the encrypted data and records about it (for example who sent it, to which chat, when, and its size). U.S. federal law does not require a provider to keep a way to decrypt them (47 U.S.C. § 1002(b)(3)). The Company may be able to read its own work messages through Company Oversight, if it turned that on.
Messages sent while End-to-End Encrypted Messages was off are held in readable form and may be produced in response to a valid search warrant.
Account and service records, such as your name, email address, sign-up date, Company membership, registered devices and sign-in and device logs, as described in the Privacy Policy.

22.3 Civil matters. We do not provide the Content of messages, Footage or audio in response to a civil subpoena or a discovery request; the federal Stored Communications Act (18 U.S.C. §§ 2701–2713) does not allow it. A party in a civil case must get content from you (or, for Dashivo Pro, from the Company); you can download your own Footage and messages from your account. We may provide basic subscriber records (such as your name, email address and sign-up date) in response to a valid subpoena, after notifying you, unless a court order prohibits notice. We may provide Content if you give us your written consent.

22.4 Government legal process. We disclose information to government authorities only as the Stored Communications Act and other Applicable Law require or permit:

Content (messages, Footage in Cloud Storage, audio and driving paths): only with a valid search warrant (18 U.S.C. § 2703(a)–(b)).
Other records (logs and metadata): only with a court order under 18 U.S.C. § 2703(d) or a warrant.
Basic subscriber information and session logs: with a valid subpoena, court order or warrant (18 U.S.C. § 2703(c)(2)).
California government entities must also meet the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.), which generally requires a warrant for electronic communication information and electronic device information other than subscriber information.

We review each request for validity, the issuing authority and scope, produce only what it specifically names (the accounts, the kinds of data and the dates), and push back on requests that are overbroad, defective or sent to the wrong provider. For Dashivo Pro, we may ask the requester to seek Company data from the Company where the law allows.

22.5 Preservation. On a valid preservation request under 18 U.S.C. § 2703(f), we preserve the data it names for 90 days, renewable once for another 90 days; holding it longer needs legal process. While data is preserved, our normal deletion schedules are paused for that data only. Preserving data does not mean we disclose it.

22.6 Emergencies. We may disclose information without legal process if we believe in good faith that an emergency involving danger of death or serious physical injury to any person requires disclosure without delay, as 18 U.S.C. § 2702(b)(8) and (c)(4) allow. We require a written explanation of the emergency.

22.7 How we handle a request. Our staff review the legal document itself. Two authorized staff members must approve every production, and every step is recorded in an append-only log. Retrieval, decryption where possible, packaging and delivery are done by automated backend systems. Our staff do not open, view, play or listen to the Content; they see only technical details such as file counts, sizes, dates and integrity checksums. Each package is encrypted, delivered to the requesting agency through a secure, invitation-only agency portal (or, as a fallback, as an encrypted file whose password is sent separately), and deleted from our servers within 7 days after it is prepared or when it is delivered.

22.8 Notice to you. We notify the account holder (for a Company, its Owner) of a request for their information before disclosing it, unless the law or a court order prohibits notice (for example, an order under 18 U.S.C. § 2705(b)), or it is an emergency. If a nondisclosure order ends, we notify you then. If we delayed notice because of an emergency, we notify you once it has passed, unless the law prohibits it. No notice is needed for a preservation request alone, because nothing is disclosed.

22.9 No account takeovers. Dashivo staff never sign in as you, change your account's email or owner, or transfer ownership of your account in order to reach your Content, including when an agency asks (Section 5.8).

22.10 Staff access. Dashivo staff cannot view your messages, Footage, audio or photos in any Dashivo tool, including support access (Section 25.6).

22.11 Transparency. We publish a transparency report every year, with the number of legal requests we received by type and how we responded.

22.12 Your own obligations. You may yourself receive legal process, a preservation demand or a court order — for example, to produce, preserve or decrypt Footage or messages. Those obligations are yours, and you should consult a lawyer. Dashivo is not designed to be used, and you must not use it, to destroy, alter or conceal evidence in violation of law.

22.13 How to send a request. Agencies and parties send legal process to [email protected] with the subject "Legal Process," from an official address, with the document attached. Verified agencies receive an invitation to our secure agency portal. See Section 7 of the Privacy Policy and our law enforcement guidelines.

23. Third-party services and terms

In short: Dashivo relies on services run by other companies and projects. Their terms apply to them, and we're not responsible for them.

23.1 Third-party services. Dashivo works with or relies on third-party products and services, including: Apple (App Store and in-app purchases, Sign in with Apple, Apple Push Notification service, App Attest and DeviceCheck, location and geocoding services, and Apple Maps for Dashivo Pro navigation on iPhone); Google (Google Play and purchase verification, Sign in with Google, Firebase Cloud Messaging, Play Integrity, location and geocoding services, and the Google Maps app if you use the hand-off); OpenStreetMap data and public Overpass API servers; OpenFreeMap map tiles; Cloudflare, which carries traffic to our servers and stores uploaded files (Cloudflare R2); Resend, which sends our emails; Stripe, for payments on dashivo.app and Dashivo Pro billing; TomTom traffic tiles, where we enable them; Mapbox maps on the account portal's Trips page, where enabled; Google Fonts and unpkg on our websites; U.S. government data services (NHTSA, EPA, EIA and NREL); navigation apps; YouTube (if you use a future live-streaming feature); your mobile carrier; and cloud backup services on your devices. Routing, address search, map tiles, text-to-speech, call relays and message delivery for Dashivo Pro run on our own servers. See Sections 3.2 and 6 of the Privacy Policy.

23.2 Their terms apply. Your use of third-party services is governed by their own terms and privacy policies. You must comply with any third-party agreement that applies when you use Dashivo — for example, your wireless carrier's terms and your navigation app's terms.

23.3 No responsibility for third parties. We do not control and are not responsible for third-party services, their availability, accuracy or content, or how they handle your information. A third-party service may change or stop working with Dashivo at any time.

24. Acceptable use

In short: use Dashivo lawfully and respectfully. Don't use it to spy on, stalk or harass anyone.

You agree not to use Dashivo to:

(a) violate any law, including traffic, recording, privacy, voyeurism, stalking, harassment, trespass and data-protection laws;
(b) track, monitor or record another person without their knowledge and consent, or without a legal right to do so — for example, by hiding a Black Box or phone in a vehicle that is not yours, or in a vehicle used by someone who has not agreed. Many states prohibit this — for example, California prohibits using an electronic tracking device to determine a person's location or movement unless the vehicle's registered owner, lessor or lessee has consented (Cal. Penal Code § 637.7), and Texas prohibits installing a tracking device on a vehicle owned or leased by another person (Tex. Penal Code § 16.06);
(c) record anyone in a place where they have a reasonable expectation of privacy, or record intimate images;
(d) harass, threaten, intimidate, stalk, dox, defame or discriminate against anyone, or share Footage to shame or expose people who are not relevant to a legitimate purpose;
(e) interfere with police, emergency responders or anyone performing official duties;
(f) make false Reports or evade law enforcement (see Section 13);
(g) upload or send us malware, or attempt to gain unauthorized access to the Online Services, other users' accounts or other people's Black Boxes;
(h) overload, disrupt or abuse the Online Services or third-party services Dashivo uses (such as public OpenStreetMap servers);
(i) infringe anyone's intellectual property or other rights; or
(j) help or encourage anyone else to do any of these things.

25. Support, bug reports, feedback and reviews

In short: you can send us bug reports and ideas, and you see the diagnostic details before they're sent. If you send us ideas, we may use them freely. Our support staff can help set up your account, but they never see your messages or recordings, live screen sharing needs your permission each time, and you can turn support access off.

25.1 Bug reports and suggestions. The App lets you send bug reports and suggestions to [email protected] by email. It opens a draft in your own email app that includes the diagnostic information described in the Privacy Policy, so you can review, edit or delete it before you send it. Nothing is sent until you send it.

25.2 Don't include Footage of others unless needed. Do not attach Footage or personal information about other people to a support request unless it is necessary to resolve your issue.

25.3 Support. We provide support for Dashivo by email at [email protected] and through the contact page at dashivo.app, or as required by law. We do not guarantee any response time or that we can fix any issue. If you choose to share your screen with us (for example over a video call), you control what is shown. Live co-browse in our portals is described in Section 25.9.

25.4 Feedback license. If you send us ideas, suggestions or other feedback about Dashivo ("Feedback"), you grant Angry Owl Labs a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable and transferable license to use, copy, modify and exploit the Feedback for any purpose, without obligation or compensation to you. You are not required to send Feedback. This license does not cover Footage or personal information in your message, which we handle as described in the Privacy Policy.

25.5 Review prompts. After you have used Dashivo for about 24 hours, the App may ask you to rate it in the App Store or Google Play, and only while you are parked. Rating is optional. We do not offer anything in exchange for a rating or review.

25.6 Support access. So we can help you, authorized Angry Owl Labs support staff may view your account portal (and, for Dashivo Pro, your Company's portal) and, with Admin View, configure or change settings on your behalf — for example, to set up devices, teams, routes, policies or preferences, or to fix a problem you reported. Support access may be used only to provide support, set up or maintain the Service, keep it secure, or comply with the law.

25.7 On by default; your control. When you accept a version of these Terms that includes this Section, you authorize support access, and Admin View is on by default. You can turn it off, or turn it back on for 24 hours, 7 days, 30 days or until you turn it off, at any time in Account › Security › Support access. Once you turn it off, it does not come back on by default. For a Company, only the Owner can turn it on or off, and the Owner's choice applies to the Company's portal and settings. Turning it off takes effect immediately and ends any support session in progress. Even when Admin View is off, a staff member may view your account read-only for up to 30 minutes at a time to answer a request, giving a reason that is recorded. If you turn support access off, we may be unable to help with some requests.

25.8 What staff can never do. Through support access, staff can never: see or change your password, two-step verification, passkeys or recovery codes; see payment card details or change billing; change your account email or ownership; delete or export your account; send messages, invitations or share links as you; open the end-to-end encryption or Company Oversight pages; or alter or delete Footage or evidence records. Staff never receive the text of your messages or your Footage, audio or photos: message text, previews and captions are replaced with "Hidden from Dashivo support," encrypted message data is removed, media files are never sent to staff, and message search is refused.

25.9 Live co-browse needs your permission each time. Staff can watch your screen in real time ("live co-browse") only after you approve a specific request or read them a one-time code, for at most 30 minutes, and you see a banner while it is active and can end it at any time. Sign-in, password, two-step, recovery, email, billing, checkout and account-deletion pages are never captured; form fields are masked in your browser; and message bubbles and previews, voice notes, photos, videos, clips and other media are blurred and emptied before anything is sent. The live view is a temporary capture used only during the session and deleted within 1 hour after it ends.

25.10 Transparency. Every support session is recorded in your account's security activity, showing when it happened, the support team member, the reason given, the pages viewed and a summary of any changes made. When a session ends, we also notify you and email you a summary.

25.11 Your responsibility for changes you request. If you ask us to make a change, you remain responsible for your use of the Service and for reviewing the result. Tell us promptly if a change made through support access was not what you wanted.

26. Our intellectual property

In short: Dashivo, its software, design and brand belong to Angry Owl Labs or its licensors.

26.1 Dashivo, including its software, designs, text, graphics, logos and other content (other than Your Content and third-party content), is owned by Angry Owl Labs or its licensors and is protected by intellectual property laws.

26.2 "Dashivo^™," the Dashivo logo and "Angry Owl Labs" are trademarks of Angry Owl Labs or its licensors. You may not use them without our written permission, except to refer to our products accurately.

26.3 Copyright complaints. If you believe content made available through an Online Service infringes your copyright, send a notice that meets 17 U.S.C. § 512(c)(3) — identifying the work, the material and where it is, your contact details, a statement of good-faith belief, a statement under penalty of perjury that the notice is accurate and that you are authorized to act, and your physical or electronic signature — to our designated agent: Angry Owl Labs LLC, attn. Copyright Agent, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA; email [email protected] with the subject "DMCA notice." We may remove material that is the subject of a valid notice, and we terminate the accounts of repeat infringers in appropriate circumstances. Anyone whose material we remove may send a counter-notice under 17 U.S.C. § 512(g) to the same address.

27. Plans, purchases and subscriptions

In short: Dashivo is free to use, with a one-time Plus upgrade and optional monthly Cloud subscriptions sold only through the App Store and Google Play. Subscriptions renew automatically every month until you cancel in your App Store or Google Play settings. Refunds are handled by Apple or Google.

27.1 Plans. Dashivo offers the following personal plans. Dashivo Pro for companies is priced separately (Section 21).

Plan	Price (U.S.)	What it includes
Free	$0	Full recording. Footage includes a Dashivo watermark.
Dashivo Plus	$9.99, one-time purchase	No watermark; recording at up to 4K on phones that support it; recording to a USB-C drive; Dashboard Mode; Performance Timing; mileage export for your records
Dashivo Cloud (when launched)	$8 per month, renews automatically	Encrypted event-clip storage for 30 days (about 250 GB); instant police-stop upload; Trusted Contacts
Dashivo Cloud+ (when launched)	$20 per month, renews automatically	Encrypted event-clip storage for 60 days (about 500 GB); the "If I'm detained" release; up to 3 vehicles; priority support

Prices are in U.S. dollars and do not include applicable taxes. Prices may differ outside the United States or between stores. Cloud and Cloud+ include all Plus features while you are subscribed. Features that depend on your phone (such as 4K recording or USB-C drives) work only on phones that support them.

27.2 How plans are sold. In the App, Plus, Cloud and Cloud+ are sold only as in-app purchases through the Apple App Store or Google Play, charged to your App Store or Google Play account. Apple or Google processes the payment, and their terms apply to the transaction. If we also offer a subscription on dashivo.app, it is billed by our payment processor, Stripe, and you manage and cancel it in your account's Billing page. We do not receive your full payment card details.

27.3 Plus is a one-time purchase. Dashivo Plus is a one-time purchase, not a subscription. It unlocks Plus features on devices signed in to the same App Store or Google Play account, for as long as we continue to offer and support the App on your device's platform. It is not available through Apple Family Sharing. You can restore it on a new device with "Restore purchases."

27.4 Automatic renewal of Dashivo Cloud and Cloud+. IF YOU SUBSCRIBE TO DASHIVO CLOUD OR CLOUD+, YOUR SUBSCRIPTION CONTINUES AND RENEWS AUTOMATICALLY EVERY MONTH UNTIL YOU CANCEL, AND APPLE OR GOOGLE WILL CHARGE THE THEN-CURRENT MONTHLY PRICE (CURRENTLY $8 FOR CLOUD OR $20 FOR CLOUD+, PLUS APPLICABLE TAX) TO THE PAYMENT METHOD ON YOUR APP STORE OR GOOGLE PLAY ACCOUNT (OR, FOR A SUBSCRIPTION BOUGHT ON DASHIVO.APP, STRIPE WILL CHARGE YOUR CARD) AT THE START OF EACH MONTHLY PERIOD. There is no minimum purchase obligation. The price may change as described in Section 27.6.

27.5 How to cancel. You can cancel at any time, online, in your store account: on iPhone, in Settings › your name › Subscriptions (or in the App Store app); on Android, in the Google Play Store app › Payments & subscriptions › Subscriptions; for a subscription bought on dashivo.app, in Account › Billing. Deleting the App or your Dashivo account does not cancel a subscription. Cancellation takes effect at the end of the current monthly period, and you keep Cloud features until then. If you need help cancelling, contact [email protected].

27.6 Price and plan changes. We may change subscription prices or features. We will give you advance notice of a price increase as required by law and by Apple's and Google's rules, and where a store requires your consent to a price increase, it will not apply to you without that consent. You may cancel before a change takes effect.

27.7 Refunds. Refunds for purchases made through the App Store or Google Play are handled by Apple or Google under their refund policies; we cannot issue refunds for those purchases ourselves. We do not provide refunds or credits for partial subscription periods, except as required by law or store policy. Nothing in these Terms limits any refund right you have under applicable law. For App Store purchases, see also Section 37.4.

27.8 Free trials and promotions. If we offer a free trial or promotional price, we will clearly disclose its length, the price that will be charged when it ends, and how to cancel before you are charged. We do not currently offer free trials.

27.9 Confirmations and reminders. After you subscribe, Apple or Google (or, on dashivo.app, we) send you a confirmation of the subscription with its terms and how to cancel. Where California's automatic renewal law (Cal. Bus. & Prof. Code §§ 17600–17606) or another state's law requires it, we will also send the acknowledgements, reminders and price-change notices it requires.

27.10 Free-plan watermark. Footage recorded on the Free plan includes a Dashivo watermark. Upgrading to Plus removes the watermark from footage recorded after the upgrade; footage already recorded keeps it.

27.11 Black Box hardware. Black Box purchases are governed by the Hardware Terms.

28. Changes to Dashivo

In short: we may change, add or remove features, and we may stop offering Dashivo.

28.1 We may update, change, suspend or discontinue any part of Dashivo at any time. Some updates may be required to keep using the Service. Where a change materially reduces a paid feature you have already paid for, we will give reasonable notice and, for a subscription, a pro-rated refund or credit for the unused part of the current period where the store allows it or the law requires it.

28.2 Operating-system and hardware changes by Apple, Google or phone makers may reduce or remove Dashivo features without notice.

29. Changes to these Terms

In short: if we change these Terms in an important way, we'll tell you in advance and ask you to accept the new version.

29.1 We may change these Terms from time to time. We will post the new version with a new "Last updated" date and version number.

29.2 Material changes. If a change is material, we will notify you in advance (for example, in the App or by email) and, where required, ask you to accept the new version in the App before you continue to use Dashivo. We will record your acceptance as described in Section 3.2. If you do not accept, you must stop using Dashivo and may delete your account.

29.3 No retroactive changes. Changes do not apply to any dispute that arose, or any claim you notified us about, before the change took effect. Changes to Section 34 are also subject to Section 34.12.

30. Suspension, termination and account deletion

In short: you can stop using Dashivo and delete your account at any time. We can suspend or end your access if you break these Terms or the law.

30.1 By you. You may stop using Dashivo at any time. You can delete your account at https://dashivo.app/account/delete or by emailing [email protected]. Deleting the App from your phone does not delete your account.

30.2 What deletion does. When you delete your account, we delete or de-identify the personal information associated with it, as described in the Privacy Policy, except information we must keep by law or for the limited purposes described there (for example, the record of your acceptance of these Terms, kept to establish our agreement, and information needed to resolve disputes or prevent fraud). When you delete your account, we also delete your encrypted Dashivo Cloud data and Trusted Contact records, as described in the Privacy Policy. Deleting your account does not delete Footage or other data on your phone, USB drive or Black Box — you control those and must delete them yourself if you wish — and it does not cancel a subscription, which you must cancel in your App Store or Google Play settings (Section 27.5).

30.3 By us. We may suspend or terminate your account or access to all or part of Dashivo, with or without notice, if we reasonably believe that you have violated these Terms or the law, that your use creates risk or possible legal exposure for us, other users or the public, or if we are required to do so by law. Where practical and lawful, we will tell you why. If we end your access to a paid Plan for a reason other than your breach of these Terms or the law, we will provide a pro-rated refund or credit for the unused part of any subscription period where the store allows it or the law requires it (for a subscription bought on dashivo.app, we will refund it ourselves).

30.4 Effect. On termination, your license under Section 6 ends and you must stop using the Service (you may continue to use your Black Box hardware, but features that depend on the Online Services may stop working). Sections 2, 5.8, 9 through 11, 13.5 through 13.7, 15.5 through 15.7, 17, 18, 20.4, 20.8, 21(b), 21(c), 21(i), 22, 23, 25.4 and 25.11, and Sections 26 and 30 through 41, survive termination, together with any other provision that by its nature should survive.

30.5 Dashivo Pro suspensions. (a) Billing hold. If a Dashivo Pro payment fails or an invoice is unpaid, the Company's account becomes read-only until it is paid; paying restores it. (b) Terms violation. If we decide a Company or its members have violated these Terms, we may suspend the account; we will tell the Company that it was suspended for violating these Terms, but we are not required to give our specific reasons. During a suspension the account is read-only, and the Company's Owner may download a copy of the Company's data, including footage, for 30 days; after that we may delete it under Section 8 of the Privacy Policy, except where the law or a legal hold requires us to keep it. (c) Blocking. For serious or repeated abuse we may block all access to the account immediately, without a read-only period, to the extent the law allows.

31. Disclaimer of warranties

In short: except for any written warranty that comes with the hub, and except where the law doesn't allow it, we provide Dashivo "as is" without promises.

31.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT AS EXPRESSLY PROVIDED IN ANY WRITTEN LIMITED WARRANTY FOR THE HUB HARDWARE, DASHIVO (INCLUDING THE APP, THE HUB SOFTWARE, THE ONLINE SERVICES, REPORTS, SPEED LIMIT DATA, MAP DATA AND ALL OTHER CONTENT) IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND ANGRY OWL LABS AND ITS LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

31.2 WITHOUT LIMITING SECTION 31.1, NEITHER ANGRY OWL LABS NOR ITS LICENSORS WARRANT THAT DASHIVO WILL RECORD, SAVE, PROTECT OR COPY ANY FOOTAGE; THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; THAT ANY SPEED LIMIT, REPORT, LOCATION, SPEED, G-FORCE, PERFORMANCE TIMING RESULT OR OTHER INFORMATION WILL BE ACCURATE OR COMPLETE; THAT FOOTAGE WILL BE ADMISSIBLE OR USEFUL AS EVIDENCE; OR THAT DEFECTS WILL BE CORRECTED.

31.3 Black Box hardware. Nothing in this Section 31 disclaims or limits any warranty in the Hardware Terms, or any implied warranty for the Black Box that cannot be disclaimed under the Magnuson-Moss Warranty Act or state law. Implied warranties for the Black Box are not disclaimed; they are limited in duration as Section 19.5(f) describes.

31.4 Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so some or all of the above exclusions or limitations may not apply to you. You may also have other rights that vary from state to state.

32. Limitation of liability

In short: to the extent the law allows, our liability to you is limited. These limits do not apply where the law forbids them.

32.1 Excluded damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ANGRY OWL LABS OR ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR FOOTAGE, LOSS OF THE ABILITY TO PROVE A CLAIM OR DEFENSE, FINES, TICKETS, PENALTIES, INSURANCE CONSEQUENCES, OR COSTS OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATING TO DASHIVO OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

32.2 Cap. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF ANGRY OWL LABS AND ITS LICENSORS, TAKEN TOGETHER, FOR ALL CLAIMS ARISING OUT OF OR RELATING TO DASHIVO OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ANGRY OWL LABS FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) US $100. THIS CAP DOES NOT LIMIT OUR OBLIGATIONS UNDER THE LIMITED WARRANTY IN SECTION 19.5.

32.3 Your own conduct. To the fullest extent permitted by law, Angry Owl Labs is not liable for any loss or harm arising from (a) your driving, riding or walking, or your use of your phone while doing so, including any use of Performance Timing, Dashboard Mode, messaging, push-to-talk, navigation, dispatch or other features (Sections 7.14 and 7.15), and any heating of, or damage to, your phone or its battery (Section 7.8); (b) your recordings and your use, sharing or publication of Footage; (c) Reports or other content created by users; (d) third-party services; or (e) any failure to record or keep Footage.

32.4 What we do not limit. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Applicable Law, including, where the law so provides, liability for death or personal injury caused by our negligence, for our gross negligence, willful misconduct or fraud, or under consumer-protection laws that cannot be waived.

32.5 Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or of other damages, so some or all of the above limitations or exclusions may not apply to you. In those jurisdictions, our liability is limited to the smallest extent permitted by law.

32.6 New Jersey residents. If you are a New Jersey resident, the provisions of these Terms that limit or exclude our liability, the disclaimers in Section 31 and the indemnity in Section 33 apply to you only to the extent permitted by New Jersey law, and nothing in these Terms is intended to limit any right you have under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act.

32.7 Basis of the bargain. The disclaimers and limitations in Sections 31 and 32 reflect a reasonable allocation of risk and are an essential basis of the bargain between you and us.

33. Indemnification

In short: if your recordings, your content or your breaking of the law or these Terms leads to a claim against us, you'll cover our costs, to the extent the law allows.

33.1 To the fullest extent permitted by Applicable Law, you will defend, indemnify and hold harmless Angry Owl Labs, its affiliates and licensors, and their respective members, managers, employees, contractors and agents from and against any third-party claims, liabilities, damages, losses, fines, penalties, costs and expenses (including reasonable attorneys' fees) arising out of or relating to:

(a) your recording, storage, use, sharing, streaming or publication of Footage or Telemetry, including any claim by a person who appears or is heard in your Footage;
(b) your Reports or other Your Content;
(c) your violation of these Terms or of Applicable Law (including recording, privacy and traffic laws);
(d) your installation or use of Dashivo in a vehicle, including any crash or incident while you were using Dashivo;
(e) your use of Performance Timing in violation of Section 15; or
(f) if you are a Dashivo Pro Company, your driver policy, dispatch practices and instructions to your drivers, including any requirement or encouragement to use a phone while driving (Section 21(g)),

except to the extent the claim is caused by Angry Owl Labs' own negligence or willful misconduct.

33.2 We will notify you of any claim for which we seek indemnity, may control the defense and settlement of the claim with counsel of our choice, and will not settle a claim that imposes an obligation on you without your consent. You will cooperate with us.

34. Dispute resolution: informal resolution, binding arbitration, class action and jury waiver

In short: if we have a dispute, we'll first try to work it out informally. If that fails, most disputes go to binding individual arbitration with the AAA, not court. You can still use small-claims court. You and we both give up the right to a jury trial and to class actions. You can opt out of arbitration within 30 days. For non-frivolous claims we pay the arbitration fees beyond a consumer's filing fee, and we reimburse that too for claims under $10,000.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

34.1 Scope. This Section 34 (the "Arbitration Agreement") applies to any dispute, claim or controversy between you and Angry Owl Labs arising out of or relating to these Terms, the Privacy Policy or your use of Dashivo (the App, the Black Box Software, the Online Services, Dashivo Pro and a Black Box you bought from us), whether based on contract, tort, statute or any other legal theory, and whether it arose before or after you accepted these Terms (a "Dispute"). It applies only to Disputes that arise out of and relate to these Terms or Dashivo; it does not apply to any other dispute between you and us.

34.2 Informal dispute resolution first. Before starting an arbitration or small-claims case, you and we each agree to try to resolve the Dispute informally:

(a) The party raising the Dispute must send the other a written notice ("Dispute Notice") that includes the sender's name, the email address associated with the account (if any), mailing address and phone number; a description of the Dispute and the facts behind it; and the relief requested. Send your Dispute Notice to [email protected] with the subject "Dispute Notice," or by mail to Angry Owl Labs LLC, Attn: Legal, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA. We will send ours to the email address on your account. The Dispute Notice must be signed by you (a typed name in an email you send from the address on your account counts); if a lawyer sends it for you, it must also include your written authorization.
(b) For 60 days after the Dispute Notice is received, the parties will try in good faith to resolve the Dispute. Either party may request an individual telephone or video conference, which the other will attend. You may bring a lawyer.
(c) Any statute of limitations and filing-fee deadlines are tolled while the parties are engaged in this process. A court may enforce this Section 34.2, and an arbitration demand filed without completing it may be dismissed without prejudice.

34.3 Agreement to arbitrate. If a Dispute is not resolved within the 60-day period, you and Angry Owl Labs agree to resolve it by final and binding arbitration on an individual basis, except as provided in Sections 34.4 and 34.5. This Arbitration Agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the "FAA"), and evidences a transaction in interstate commerce.

34.4 Exceptions. The following do not have to be arbitrated:

(a) Small claims. Either party may bring an individual claim in small-claims court in the county where you live or in El Paso County, Colorado, if the claim qualifies and stays in that court on an individual basis. If a claim filed in arbitration could have been brought in small-claims court, either party may choose to have it heard there instead, before an arbitrator is appointed.
(b) Intellectual property. Either party may bring a lawsuit in court solely to stop infringement, misappropriation or misuse of its intellectual property rights.
(c) Sexual harassment and sexual assault. Claims covered by the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 (9 U.S.C. §§ 401–402) may be brought in court at your election.
(d) Public injunctive relief. To the extent a claim seeks public injunctive relief that cannot lawfully be waived or required to be arbitrated (for example, under California law), that claim will be decided by a court after all arbitrable claims are resolved, and will be stayed until then.

34.5 Opting out. You may opt out of this Arbitration Agreement within 30 days after you first accept these Terms (or, if you accepted an earlier version without an arbitration agreement, within 30 days after you first accept a version that includes one). To opt out, send an email to [email protected] with the subject "Arbitration Opt-Out," or a letter to Angry Owl Labs LLC, Attn: Arbitration Opt-Out, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA, stating your name, the email address associated with your account (if any), and that you opt out of the Dashivo Arbitration Agreement. We will confirm your opt-out by email. Opting out does not affect any other part of these Terms, and it does not affect any other arbitration agreement you may have with us. If you opt out, Section 35 governs where disputes are heard.

34.6 Arbitration provider and rules. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (and, where Section 34.10 applies, its Mass Arbitration Supplementary Rules) in effect when the arbitration is started, as modified by this Arbitration Agreement. The AAA's rules and fee schedules are available at https://www.adr.org. If the AAA is unavailable or refuses to administer the arbitration, the parties will agree on another provider, such as JAMS under its Streamlined Arbitration Rules and Procedures and its Consumer Minimum Standards, or a court will appoint one under 9 U.S.C. § 5. If the provider's rules conflict with this Arbitration Agreement, this Arbitration Agreement controls unless the rules say that they cannot be modified.

34.7 Starting an arbitration. A party who wants to start arbitration must send the other party a demand for arbitration as the rules require, and the demand must certify that the party has complied with Section 34.2. Each demand must identify the individual claimant and be signed by the claimant (or include the claimant's written authorization). Each party's counsel, by filing a demand, certifies that it complies with the standards of Federal Rule of Civil Procedure 11(b).

34.8 Fees.

(a) For any non-frivolous claim you bring, Angry Owl Labs will pay all filing, administrative, case-management and arbitrator fees above the filing fee the provider's consumer rules require a consumer to pay. If your claim is for less than US $10,000, we will also reimburse your filing fee after the arbitration ends, whatever the outcome, unless the arbitrator finds your claim frivolous or brought for an improper purpose.
(b) Timely payment. We will pay the fees and costs we owe within the time the provider or the law requires. For arbitrations subject to California Code of Civil Procedure §§ 1281.97–1281.98, we will pay them within 30 days after the due date stated in the provider's invoice, and if we do not, you have the remedies those sections provide, including the right to withdraw the claim from arbitration and bring it in court.
(c) Each party bears its own attorneys' fees and costs unless the arbitrator awards them under applicable law. If the arbitrator finds that a claim or defense was frivolous or brought for an improper purpose (under the standards of Federal Rule of Civil Procedure 11(b)), the arbitrator may order the responsible party to pay the other party's fees and costs to the extent permitted by applicable law. We will not seek our attorneys' fees from you unless the arbitrator makes that finding.

34.9 The arbitration. A single arbitrator will decide the Dispute. The arbitrator must follow applicable law and these Terms and may award any individual relief a court could award, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. The hearing will take place by video or phone, by written submissions, or in person in the county where you live, as you prefer, unless the arbitrator decides otherwise. The arbitrator will issue a reasoned written decision. The arbitrator's decision is final and binding, and judgment on it may be entered in any court with jurisdiction. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability or formation of this Arbitration Agreement, except that a court has exclusive authority to decide (a) whether Section 34.11 (class and representative waiver) is valid and enforceable, (b) whether a party has satisfied Section 34.2, (c) whether Section 34.10 applies and how it is enforced, and (d) whether you validly opted out under Section 34.5.

34.10 Mass arbitration. If 25 or more demands for arbitration raising substantially similar Disputes are filed against Angry Owl Labs, or by Angry Owl Labs, by or with the help of the same or coordinated lawyers or organizations ("Mass Filing"), then, in addition to the AAA's Mass Arbitration Supplementary Rules (which control if they conflict with this Section):

(a) the demands will be administered in batches of up to 100 demands each, with one arbitrator (or, if the parties agree, a panel) assigned to each batch; the demands in each batch will be chosen at random by the provider;
(b) the provider will charge fees for each batch as the Mass Arbitration Supplementary Rules provide, and Section 34.8 applies to each batch;
(c) demands that are not in a current batch will be held in abeyance, and no fees will be due on them until they are placed in a batch; the statute of limitations for each claimant's claims will be tolled from the date that claimant sent a compliant Dispute Notice until that claimant's demand is decided or withdrawn;
(d) each claimant keeps the right to an individual hearing and an individual decision. No decision in one batch binds any claimant who was not a party to it, although the parties may agree to use the results to try to settle other claims; and
(e) the parties will cooperate in good faith, with the provider, to resolve the Mass Filing efficiently and fairly, including by mediation after the first batch.

If this Section 34.10 is found unenforceable as to a Mass Filing, the claims in that Mass Filing will proceed in court on an individual basis under Section 35.

34.11 Class action and jury trial waiver. YOU AND ANGRY OWL LABS AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims (except as provided in Section 34.10 for administration only) and may not preside over any form of class or representative proceeding. YOU AND ANGRY OWL LABS EACH WAIVE ANY RIGHT TO A JURY TRIAL for any Dispute that is arbitrated or, if Section 34 does not apply for any reason, for any Dispute heard in court, to the extent permitted by law. If a court decides that this Section 34.11 is unenforceable as to a particular claim or request for relief, that claim or request (and only that claim or request) will be severed and decided by a court after the arbitration of all other claims, and it will be stayed until then. This Section 34.11 does not prevent you from participating in a class-wide settlement of claims.

34.12 Changes to this Arbitration Agreement. If we make a material change to this Section 34 after you have accepted it, the change will not apply to any Dispute of which either party had given notice before the change. You may reject the change by sending us written notice within 30 days after the change takes effect, in the manner described in Section 34.5; if you do, the most recent version of this Section 34 that you accepted will continue to apply to you.

34.13 Severability. Except as provided in Section 34.11, if any part of this Arbitration Agreement is found unenforceable, the rest remains in effect. If this Arbitration Agreement is found unenforceable in its entirety, or if you opted out, Section 35 applies.

34.14 Survival. This Arbitration Agreement survives the termination of these Terms and the deletion of your account.

35. Governing law and venue

In short: Colorado law applies, and court cases that aren't arbitrated are heard in Colorado, unless the law where you live requires otherwise.

35.1 Governing law. These Terms, and any Dispute, are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules, and, where applicable, by the federal laws of the United States, including the FAA. This choice of law does not deprive you of the protection of any mandatory consumer-protection law of the state where you live.

35.2 Venue. Any Dispute that is not arbitrated (including if you opt out of Section 34, or a claim excluded from arbitration) must be brought exclusively in the state or federal courts located in El Paso County, Colorado, and you and we consent to their personal jurisdiction, except that, if you are a consumer and the law of the state where you live gives you the right to bring a claim in your home state, you may do so there.

35.3 Time limits. Any claim must be brought within the time allowed by the applicable statute of limitations.

36. Export controls and sanctions

In short: you may not use or export Dashivo in violation of U.S. export and sanctions laws.

36.1 Dashivo is subject to U.S. export control and economic sanctions laws, including the Export Administration Regulations and the regulations administered by the Office of Foreign Assets Control. You represent and warrant that (a) you are not located in, and will not use Dashivo in, any country or region that is subject to a comprehensive U.S. government embargo or that the U.S. government has designated as a "terrorist supporting" country; and (b) you are not listed on any U.S. government list of prohibited or restricted parties.

36.2 You will not export, re-export or transfer Dashivo in violation of those laws.

37. App Store (Apple) terms

In short: if you got the App from Apple's App Store, these extra terms, which Apple requires, also apply.

If you downloaded the App from Apple's App Store, the following terms also apply. If they conflict with the rest of these Terms, this Section 37 controls for your use of the App obtained through the App Store.

37.1 Acknowledgement. You and Angry Owl Labs acknowledge that these Terms are concluded between you and Angry Owl Labs only, and not with Apple Inc. ("Apple"). Angry Owl Labs, not Apple, is solely responsible for the App and its content. These Terms do not provide for usage rules for the App that conflict with the Apple Media Services Terms and Conditions as of the date you accept these Terms.

37.2 Scope of license. The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

37.3 Maintenance and support. Angry Owl Labs is solely responsible for providing any maintenance and support services for the App, as specified in these Terms or as required under applicable law. You and Angry Owl Labs acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

37.4 Warranty. Angry Owl Labs is solely responsible for any product warranties for the App, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Angry Owl Labs' sole responsibility, subject to Sections 31 and 32.

37.5 Product claims. You and Angry Owl Labs acknowledge that Angry Owl Labs, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy or similar legislation. These Terms do not limit Angry Owl Labs' liability to you beyond what is permitted by applicable law.

37.6 Intellectual property rights. In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Angry Owl Labs, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such claim.

37.7 Legal compliance. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

37.8 Developer name and address. Questions, complaints or claims about the App should be directed to: Angry Owl Labs LLC, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA, telephone (303) 243-2659, email [email protected].

37.9 Third-party terms of agreement. You must comply with applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).

37.10 Third-party beneficiary. You and Angry Owl Labs acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

38. Google Play terms

In short: if you got the App from Google Play, Google isn't responsible for it and Google Play's own terms also apply.

If you downloaded the App from Google Play:

38.1 These Terms are between you and Angry Owl Labs only, not Google LLC or its affiliates ("Google"). Google is not responsible for the App or its content and has no liability under these Terms.

38.2 Your use of Google Play is governed by the Google Play Terms of Service, and purchases made through Google Play are subject to Google Play's policies, including its refund policies. If these Terms conflict with the Google Play Terms of Service or the Google Play Developer Distribution Agreement in a way that affects Google's rights, those Google terms control to that extent.

38.3 Angry Owl Labs, not Google, is responsible for maintenance, support, warranties (to the extent not disclaimed) and claims relating to the App.

39. General terms

In short: standard legal terms about how this agreement works.

39.1 Entire agreement. These Terms (together with the Privacy Policy, any Hardware Terms and any additional terms you accept under Section 1.4) are the entire agreement between you and Angry Owl Labs about Dashivo and replace any prior agreements about it.

39.2 Severability. Except as provided in Section 34, if any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

39.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

39.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization or sale of assets, or to an affiliate, with notice to you where required by law.

39.5 Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including natural disasters, outages of networks, power or third-party services, changes by Apple, Google or phone makers, government action, war, terrorism, labor disputes or pandemics.

39.6 Electronic communications. You consent to receive communications from us electronically, including by email and in the App, and agree that electronic agreements, notices and disclosures satisfy any legal requirement that they be in writing. You may request a paper copy of these Terms by contacting us.

39.7 Notices to us. Legal notices to Angry Owl Labs must be sent by email to [email protected] with the subject "Legal Notice," and may also be mailed to Angry Owl Labs LLC, Attn: Legal, 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA.

39.8 Relationship. No agency, partnership, joint venture or employment relationship is created by these Terms.

39.9 Third-party beneficiaries. Except as stated in Section 37.10, and except that our licensors are intended third-party beneficiaries of Sections 6.4, 26 and 31 through 33, there are no third-party beneficiaries of these Terms.

39.10 Interpretation. These Terms will not be construed against the drafter. The English version controls over any translation.

39.11 Consumer Review Fairness Act. Nothing in these Terms restricts your right to post an honest review of Dashivo.

40. Notice to California users

In short: California law requires us to tell you how to reach the state's consumer complaint office.

Under California Civil Code § 1789.3, California users are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Dashivo is free to download and use. Current prices for Dashivo Plus, Dashivo Cloud and Dashivo Cloud+ are set out in Section 27.

41. Contact

In short: here's how to reach us.

Angry Owl Labs LLC 2020 N Academy Blvd, Ste 261 #4690, Colorado Springs, CO 80909, USA Support: [email protected] (preferred)
Legal notices, legal process and copyright (DMCA) notices: [email protected] Phone: (303) 243-2659